email password reset problem

Discussion in 'macOS' started by redshoesgirl, Jun 18, 2012.

  1. redshoesgirl macrumors newbie

    Jun 18, 2012
    i am unable to reset the password for my mac email account. i am on a macbook pro, 10.6.8, 4 gigs ram.

    i repaired permissions. i go into the account, change the password, save. quit mail and restart. it asks for password when checking for mail, but does not accept the new one - but the old one still works.

    i tried doing the password change without quitting, just checking for new mail but still the new password is not working - but old one will. i am getting rather frustrated.

    anything thoughts?

  2. GGJstudios macrumors Westmere


    May 16, 2008
    The model and configuration of your computer and the permissions have nothing to do with your email account password. It's purely a matter of logging into your mail account and changing your password. What are you using for your email provider? Gmail? Yahoo? Hotmail?
  3. redshoesgirl thread starter macrumors newbie

    Jun 18, 2012
    verizon. i always put the model and configuration just in case someone asks about that. i try changing it via verizon page.



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