email password reset problem

Discussion in 'macOS' started by redshoesgirl, Jun 18, 2012.

  1. redshoesgirl macrumors newbie

    Joined:
    Jun 18, 2012
    #1
    i am unable to reset the password for my mac email account. i am on a macbook pro, 10.6.8, 4 gigs ram.

    i repaired permissions. i go into the account, change the password, save. quit mail and restart. it asks for password when checking for mail, but does not accept the new one - but the old one still works.

    i tried doing the password change without quitting, just checking for new mail but still the new password is not working - but old one will. i am getting rather frustrated.

    anything thoughts?

    lara
     
  2. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #2
    The model and configuration of your computer and the permissions have nothing to do with your email account password. It's purely a matter of logging into your mail account and changing your password. What are you using for your email provider? Gmail? Yahoo? Hotmail?
     
  3. redshoesgirl thread starter macrumors newbie

    Joined:
    Jun 18, 2012
    #3
    verizon. i always put the model and configuration just in case someone asks about that. i try changing it via verizon page.

    thanks,

    lara
     

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