Email Received on iPhone, but not on Desktop

Discussion in 'Mac Basics and Help' started by Jayhawk Raven, Sep 12, 2016.

  1. Jayhawk Raven macrumors newbie

    Jayhawk Raven

    Joined:
    Oct 21, 2015
    Location:
    Kansas
    #1
    I have several email addresses, and I routinely get messages on both the desktop and the iPhone without incident. There is one email account, however, where I only get about half of the messages on my desktop machine.

    I have the account set up as POP account on both the iPhone and the Desktop.

    Using Mail 9.3 and OS 10.11.6 on the desktop. I am also using SpamSieve.
     
  2. mollyc macrumors 6502

    Joined:
    Aug 18, 2016
    #2
    If you have it set up as a Pop server, you need to make sure that you don't have the "delete from server" option checked on your phone. If you do have it checked, then Mail is deleting it from the server and that will not allow you to see it on other devices - it downloads locally to the first device you open it on.

    An IMAP server, like Gmail, will allow you to access the mail cross platform/programs.
     
  3. RedTomato macrumors 68040

    RedTomato

    Joined:
    Mar 4, 2005
    Location:
    .. London ..
    #3
    Mollyc is right. POP servers don't work well if you are accessing from more than one device. POP is now rather old and is advised against. If you can, connect to the email server via IMAP. If the server does not allow IMAP, consider redirecting all your email to an IMAP server, eg a free account from Gmail.

    (You can configure (with some effort, and much testing for mistakes) Gmail to send outgoing email via the POP server so that your address for that POP account stays the same. )
     
  4. Jayhawk Raven thread starter macrumors newbie

    Jayhawk Raven

    Joined:
    Oct 21, 2015
    Location:
    Kansas
    #4
    I do not have it set up to delete from server. In fact, if I go online the messages are still available there. They just don't download to the desktop.
     

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