Email settings?

Discussion in 'iOS 12' started by crrcoal, Oct 3, 2018.

  1. crrcoal macrumors newbie

    Jun 20, 2012
    Ever since I updated to IOS12/Mojave I have noticed an issue with email on my phone and MBP. It used to be that emails that were on my phone stayed there until I accessed mail on my MBP. Then they would leave the phone. Now the mail stays on both and if one deletes so does the other. Anyway to "fix" this?
  2. niji Contributor


    Feb 9, 2003
    what Mail client are you using on yr mac? apple's Mail?

    on my setup, which seems to be the same one as you prefer (the one you had before iOS12/macOS Mojave), even with updating both systems i still have this desired behavior: mail downloaded and/or read on my iPhone still is downloaded to my mac when i access Mail. and, it removes it from the server as well, which therefore removes it from iPhone.
    i didn't change any setting i had in place before or after the updates.
    however, the way i did/do have it set up is that on my mac i have set the Mail/Preferences/Accounts/Mailbox Behaviors to have all mailboxes be "On my Mac". and, as well, i dont leave anything in the Incoming mailbox. its all put into mailboxes (which are actually just folders in Mail) that i have created and mail is sorted into these Mailboxes directly and this act is what actually is removing the mail from the server.

    the above accomplishes for me what youre looking for.
    i just want to use iPhone for reading and immediate replying, and the mac for reading/composing/replying/filing/storing.
  3. crrcoal thread starter macrumors newbie

    Jun 20, 2012
    Hi niji. Tried the settings and it didn't change anything. Wish I had stayed HS/ios11.
  4. NoBoMac macrumors 68020

    Jul 1, 2014
    Depends on your mail provider, but pretty sure the way it's working is correct. IMAP, which most services use these days, keeps the mail on the servers. Delete in one place, deletes everywhere.

    Now, most services will keep trash around for 30 days or more, so can always refile deleted emails to Inbox or some other folder.

    Only other thing I can think of is that the Mac was maybe originally setup to use POP for email fetch, which has options for "delete from server" when the mail is pulled down, and phone probably set to IMAP, which would "delete" the emails off the phone since it does not see them on the server after downloaded to Mac. Can check your mail provider support pages to see if they still offer POP, and what those settings are, and then can reconfigure the settings on the Mac mail account to use POP.

    Personally, I'd keep it like it is. If you lose the Mac or have a disk failure, all your old email is lost.
  5. C DM macrumors Sandy Bridge

    Oct 17, 2011
    What email provider do you use and how is it configured?
  6. crrcoal thread starter macrumors newbie

    Jun 20, 2012
    Welp, tried to change from imap to POP but am unable to do so. I use comcast and they still have POP however within Mojave there is no option to select it. I've deleted my account several times and each time can only create with imap.

    Sigh. Once email are on my MBP, I do not want them on the comcast server anymore.
  7. NoBoMac macrumors 68020

    Jul 1, 2014
    Does the Comcast account show as an option for setting up (ie. you see in the list Google, Exchange, iCloud, Yahoo, and Comcast in the list)? If so, you need to setup Comcast for POP as an other account and manually enter all the port numbers, servers, etc manually.
  8. coldwaves, Oct 5, 2018
    Last edited: Oct 5, 2018

    coldwaves macrumors regular

    May 30, 2011
    Once the account is setup, you will not be able to change from IMAP to POP. It can only be specified during the account set up.

    Once you delete the account, set it up again. When it asks you for the account password, intentionally put in a wrong password or a wrong username. Then the laptop/computer would not be able to verify your account and a window will pop up to let you manually enter the setting. There, you may be able to choose between IMAP and POP. I haven't tried this on Mojave and iOS 12 but it used to work on earlier version of iOS and macOS.

    Another thing to add is the option to remove from server when you set up a POP email account. Make sure you check that option to configure it the way you want. My experience is that removing from server after certain days or after moving to trash does not always work reliably. So I have never used it extensively.
  9. NoBoMac macrumors 68020

    Jul 1, 2014
    Just tried on a Mojave system and still works this way. And to tweek settings (eg. Ports, smtp server), Mail > Preferences > Accounts
  10. crrcoal thread starter macrumors newbie

    Jun 20, 2012
    Ok got Mail set up as POP on my MBP. However once mail loaded onto my MBP, mail still sits on the comcast server. Ok got it to work. Many thanks to you guys!!! This is why Macrumors rocks! Thanks again!!

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9 October 3, 2018