"Emailing" Apple customer service??

Discussion in 'Mac Pro' started by kirkbross, Feb 17, 2008.

  1. kirkbross macrumors 6502a


    Mar 6, 2007
    Los Angeles
    Let's say you have a pending order with Apple and you have a question, but don't feel like calling cutomer service on the telephone (i.e. navigating an automated menu, waiting on hold and then talking to an idiot). Instead, let's say you want to email customer service. Sorry -- not unless it's about .mac or theiTunes Store.

    Does anyone know why email support is only available for .mac and iTunes?
  2. LeKiD macrumors regular


    Aug 31, 2007
    Hey Kirk, how are you my friend?

    Well, the best way to contact someone is by here sjobs@apple.com

    They'll be quick to respond to your email... especially if it concerns a Mac Pro. I emailed them, got a responding call but got no real help though. The shipping date is supposed to be tomorrow... I can't wait to see that. I'm kinda disillusioned.

    Good luck!
  3. Joko macrumors 6502


    Jan 30, 2008
    Yeah normally just call Steve on 087 244 5400.

    Good luck!

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