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EMEA CC-HE contract uplift MacBook/iBook

I

Iphone3gs

macrumors 6502
Original poster
Jun 10, 2009
492
0
Whats the main difference between :EMEA CC-HE contract uplift MacBook/iBook and Apple care.


EMEA CC-HE contract uplift MacBook/iBook cost about £50 via educaiton discount

But

Apple care cost : £279

I have searced MROOGLE- nothing stated....

Apple rep- stated it is Apple care but with discount. Im not totally convinced.

It is true all Macs get 3 years garuntee without Apple care anyway?

Few stuff on the link below regarding HE uplift but its old..nothing recent for 2010

http://www.google.co.uk/search?q=EM...s=org.mozilla:en-GB:official&client=firefox-a
 
ive never heard of that but no macs dont have 3 years warranty unless you have applecare. they come with 1 year.
 
From my experience of having bought an MBP under the HE contract: you get a three-year warranty for parts & labour, but it doesn't include any additional phone support, or any shipping charges that may be incurred if you have to send the kit away for repair (after the first year, where that's covered by the basic warranty).

I've had two repairs done under the warranty with no problems. Probably not worth paying the extra for full AppleCare unless the phone support is important to you.
 
Does the HE 3 year support work if you bought the MacBook pro from apple store (retail) -(not online or over the phone)
 
Iphone3gs said:
Does the HE 3 year support work if you bought the MacBook pro from apple store (retail) -(not online or over the phone)
Click to expand...

The terms and conditions state that "All Apple-branded desktop and portable computer products sold after October 1st 2005 within the framework of the HE National Agreement shall be subject to a 36 calendar month warranty period (the “HE National Agreement Warranty”) commencing from the date of delivery"

Basically, I believe this means that the MacBook must be purchased through the higher education channels (online or over the phone) to qualify for the 36 month warranty. You'd probably want to buy online or over the phone anyway - the discounts are quite substantial.

If I understand it correctly, "EMEA CC-HE contract uplift" tops up the HE warranty to full Apple Care, so you get phone support, no shipping charges for warranty repairs in years 2 and 3 etc. If you have an Apple retail store close to you, I'd say it's a waste of £50
 
how come i only get 1 year free and you get 3 :eek: So you can have an ibook and purchase applecare and get a 6 year warranty? Wow !
 
wrinkster22 said:
how come i only get 1 year free and you get 3 :eek: So you can have an ibook and purchase applecare and get a 6 year warranty? Wow !
Click to expand...

You can't purchase Apple Care on top for six years - the limit is still three years.

It's part of an agreement Apple have to supply hardware for use in higher education.
 
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