Ems at my door due to watch....

Glene

macrumors 6502
Original poster
Sep 13, 2014
403
83
Ft Lauderdale
Apple 4 Watch .....So I took my watch off and set it on the counter just like normal, and took a shower. I did not drop the watch, just set it on the bathroom counter like normal. Halfway through the shower I heard the phone say something , I didn't think anything of it, thought it was telling me the weather or something… looking at the call log, it dialed 911, they called back, but because I had my ringer off and was in the shower I didn't answer. They left no voicemail. And the next thing I know is I'm getting out of the shower and an emergency fire truck was outside with 4 guys banging on my door with a crash cart to see if I was OK… Nice to see that the feature works, however nothing I did Would cause it to dial 911. Gotta love technology…If I get an EMS Bill I'm going to be pissed…
 
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Newtons Apple

Suspended
Mar 12, 2014
22,779
14,930
Jacksonville, Florida
I have had to cancel false alarms at least once a week.

Likely when you laid your watch down, it must have triggered the emergency function.

I can pound my fist or smack my AW4 on something and set it off easy.

The one time I did trip and fall, the watch did nothing so if you are falling and going to need help make sure you hit your arm on something hard enough to trigger the watch.
 

whooleytoo

macrumors 604
Aug 2, 2002
6,610
628
Cork, Ireland.
Wow. Don't have a AW (and know little about them..)

But on the plus side, it's great that this facility exists. On the negative side, surely it SHOULD be able to detect when the strap is opened? People don't often keel over and their watch strap opens and falls off.
 

athletejmv

macrumors regular
Mar 19, 2011
103
25
Wow. Don't have a AW (and know little about them..)

But on the plus side, it's great that this facility exists. On the negative side, surely it SHOULD be able to detect when the strap is opened? People don't often keel over and their watch strap opens and falls off.
...does not detect when the strap is off. However, the sensor on the back side of the watch does detect when the watch is removed for security/password reasons, etc.
 
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Glene

macrumors 6502
Original poster
Sep 13, 2014
403
83
Ft Lauderdale
I set this watch down on a kleenex box when I took it off for my shower, so I don't think it triggered from hitting the counter. I have since turned the fall detection off in the iPhone watch app.

I might add that the Sarasota EMS technician that came in the my house, says I'm not the first one and they've seen it before".Which leads you to believe that if this is a smaller city like Sarasota,.... do the math, I wonder how many false alerts there are across the nation?

Also he told me that I will receive no EMS bill for the false alarm, that starts on the third false alert in a year you submit.
 

jazz1

macrumors 68000
Aug 19, 2002
1,830
454
Mid-West USA
Apple 4 Watch .....So I took my watch off and set it on the counter just like normal, and took a shower. I did not drop the watch, just set it on the bathroom counter like normal. Halfway through the shower I heard the phone say something , I didn't think anything of it, thought it was telling me the weather or something… looking at the call log, it dialed 911, they called back, but because I had my ringer off and was in the shower I didn't answer. They left no voicemail. And the next thing I know is I'm getting out of the shower and an emergency fire truck was outside with 4 guys banging on my door with a crash cart to see if I was OK… Nice to see that the feature works, however nothing I did Would cause it to dial 911. Gotta love technology…If I get an EMS Bill I'm going to be pissed…
Yes, I was wondering if you'd get billed for the emergency response to your house. I had mine go off while chopping ice in the driveway. But that I understand. But simply placing it down, and getting a false 911, whew.