Enabled 2-Factor-Authentication, now ATV3 keep asking for iTunes password

Discussion in 'Apple TV and Home Theater' started by BeatCrazy, Sep 25, 2016.

  1. BeatCrazy macrumors 65816

    Joined:
    Jul 20, 2011
    #1
    Title says it all, this is very frustrating.

    I can put in my pw, but then a few minutes later, I'm prompted again. Of course I'm getting my 6-digit code on my iPhone, but I don't see anywhere to put it into ATV3.
     
  2. nevets007 macrumors newbie

    Joined:
    Dec 21, 2008
    #2
    Have you updated the Apple TV software to the latest version?
     
  3. BeatCrazy thread starter macrumors 65816

    Joined:
    Jul 20, 2011
    #3
    Yes.

    After some trouble-shooting, it appears you need to sign out of iCloud (not just iTunes), then after logging in, you'll be presented with a screen to enter the 6 digit verification code. So far it's working, but I guess we'll have to see if it kicks me out again.
     
  4. BeatCrazy thread starter macrumors 65816

    Joined:
    Jul 20, 2011
    #4
    Bad news, the steps I did above do not last. After a few minutes, I'm prompted to sign into iTunes on the ATV3.
     
  5. Lancetx macrumors 68000

    Lancetx

    Joined:
    Aug 11, 2003
    Location:
    Texas
    #5
    You have to generate a new 6 digit verification code on a trusted device and then add it to the end of your usual iCloud/iTunes password. I've not had any prompts to keep signing back in on my ATV3 after doing that.
     
  6. BeatCrazy thread starter macrumors 65816

    Joined:
    Jul 20, 2011
    #6
    It seems like there is no way for the 6-digit code to be generated without/before you enter your password. So, no way to append to your password
     
  7. Lancetx macrumors 68000

    Lancetx

    Joined:
    Aug 11, 2003
    Location:
    Texas
    #7
    There is
    There is. I went into the iCloud settings on my iPhone and on the Password & Security screen I generated the verification code while the password prompt was up on my screen on my ATV3. I just typed it in (appended to the end of my iCloud password) and it worked.
     
  8. BeatCrazy thread starter macrumors 65816

    Joined:
    Jul 20, 2011
    #8
    Good tip, but did not work.
     
  9. Lancetx macrumors 68000

    Lancetx

    Joined:
    Aug 11, 2003
    Location:
    Texas
    #9
    Hmm, I'm not sure what to say really. I have 2 older 3rd gen Apple TVs and after doing that just once on both, I haven't been prompted again and it's been almost 2 weeks since I set that up. You might contact Apple support to walk you through it over the phone or something.
     

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