Just installed the EndNote X2 on my macbook, but I seem to be unable to get the 'cite when you write' function to work. it just does not appear in any word doc. I open. When I go to: Applications > EndNote > Cite When You Write > Endnote CWYW COmmands.dot I can open this and I get a blank word doc. where I can see the function in the toolbar but am unable to do anything with this. Anyone got any ideas?