Engineering hold???

I haven't heard of this happening, but we all thank you for taking one for the the team and sacrificing your MBP for the greater good of the group

 

Maybe they're silently trying to fix the problem without actually admitting it.

 

Glad to hear that Apple is working diligently on resolving the "yellowing" issue, and it's good to hear that they were willing to match your notebooks previous specifications and ship you a new machine so that their engineers could keep their hands on yours for a while longer, not a lot of companies do that.

 

I think it's pretty standard for apple to want to keep defective computer for engineering review right after the launch of a new or updated model. I just hope that this is a sign that they're going to address the yellowing issue - seems weird that they would suddenly do this given that the issue has been widespread since the LED LCD MBP introduction. Hoping....


OVer the years, I've had several apple laptops 'captured for engineering review' and have been told that they do this at the beginning of a product cycle.

 

I got that same "engineering hold" on my message machine, its to late for me to call again tonight but ill see what this is all about tommrrow. I also have a very slight "white-yellow" tint on the left side of the bottom 3rd of my screen. The tint also even slighter goes up the whole left side about an 1" from the left.

 

that just sounds sketchy no?

We either cancel the hold -----Pointless if you truly wanted to look into the issue


Or we send you a new unit



Just doesnt make much sense to me

 

It's not abnormal in the hardware field, that is asking to have the failing hardware back for problem determination and failure analysis. Were it mine, I'd ask them to replace my unit, and they could perform PD and FA to their hearts content.

 

Ya im more than likely going to let them keep it to, but ima be incredibly annoyed if my replacement has dead pixels or the yellowing, i wonder if they can actually check to see if my replacement has these problems before sending it to me because this is my 3rd replacement but 1st time through apple care. I dont want to keep doing this over and over.

 

Perhaps they tried to use the steel wool to scrape off the yellow out of the screen..?

 

I would definately complian about the bezel since that is how it arrived to you. With any luck, they will send you to a local Apple Store and they can replace the Bezel in a few minutes.

TEG

 

what is that exactly?

 

Do you by any chance know which LCD display model you had? Also, which LCD display model your replacement machine has? (You can find out by reading line 13 in "Open Profile" under the Color tab of the Displays pane in System Preferences.) Thanks!

 

It seems quite a few people have had those vertical lines at the bottom of their displays. As the problem is not confined to any particular model of LCD, there seems to be some hope that it's something that will be fixed with firmware/software.