Hey all! If this is the wrong sub forum, feel free to redirect this to the right place. Anyway, I’m a paraeducator working for a school district that runs mostly Apple devices. Most of the teachers have been issued a MacBook Air. IT is in the process of upgrading some of the older MBA’s from 2014, and my co-teacher’s was one of them. She’s a wonderful teacher, but tech is not her area. She’s apparently been storing four years of files locally. I’m not actually sure if there’s a server to save to, though I would think there would be. IT was advising teachers to save their files to Google Drive to prepare for the upgrade. I assumed that would take ages to to, so I suggested a Time Machine backup instead. Making the backup on a flash drive was easy enough. Monday was the day for the old MBA to be exchanged for the new one. The IT guy got the new MBA registered, and I attempted to use Migration Assistant to restore the files, not even thinking to just drag and drop the important things. It seemed to be running fine, but I came in the next day to find out that the IT guy had balked at completing the Time Machine restore and instead supposedly moved everything using Google Drive. Of course we discovered today that things like the Photos library and Excel files didn’t get moved, and a lot of the apps are throwing up errors. So I guess my question is, how should this upgrade have gone? Would there have been a way to use Google Drive and ensure that everything was restored to how it was on the old MBA? Would Time Machine with (or without) Migration Assistant worked if it’d been allowed to complete? Honestly I’m a little shocked that IT guys working in an almost exclusive Apple environment aren’t familiar with a pretty necessary part of the OS. Or am I just that ignorant about how an enterprise environment differs from home use?