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Entourage 2008 vs Apple Mail

L

lukinva

macrumors newbie
Original poster
Mar 4, 2009
2
0
New to Mac here and had a couple of questions as it relates to my email options....background, I have an MSN account and an Exchange account that I would like to access. I am running Entourage 2008 and Mail 3.5.

I was able to set up my MSN account in both programs, using an HTTP plugin for Mail and the Windows Live Hotmail setup in Entourage. The problem in Entourage is that my sub folders don't seem to update until I hit View - Refresh Message List for each sub folder....any fix there or hints on how to have sub folders update automatically in Entourage?

In Mail, I can't seem to get to get my Exchange server set up....I guess my question is, is Mail similar in setup to the Mail on an iPhone? No problem setting that up. I cant seem to find where to insert the Domain name in Mail and am having trouble with the outgoing server settings.

Any help is greatly appreciated....in addition, this is all to make a comparison between the two programs. If anyone has already gone through this, please fill me in with any details you have.
 
lukinva said:
...

In Mail, I can't seem to get to get my Exchange server set up....
Click to expand...
Every Exchange Server installation is unique. You will have to take this question to the administrative staff for your specific server.
 
lukinva said:
New to Mac here and had a couple of questions as it relates to my email options....background, I have an MSN account and an Exchange account that I would like to access. I am running Entourage 2008 and Mail 3.5.

I was able to set up my MSN account in both programs, using an HTTP plugin for Mail and the Windows Live Hotmail setup in Entourage. The problem in Entourage is that my sub folders don't seem to update until I hit View - Refresh Message List for each sub folder....any fix there or hints on how to have sub folders update automatically in Entourage?

In Mail, I can't seem to get to get my Exchange server set up....I guess my question is, is Mail similar in setup to the Mail on an iPhone? No problem setting that up. I cant seem to find where to insert the Domain name in Mail and am having trouble with the outgoing server settings.

Any help is greatly appreciated....in addition, this is all to make a comparison between the two programs. If anyone has already gone through this, please fill me in with any details you have.
Click to expand...

I had the same problems, and like the post below states, what works for some may not work for others. Until Snow Leopard, with built in Exchange support, is released, getting Mail to play with Exchange isn't very much fun.

In order to get Mail to actually set up my Exchange account, I had to be at the office, within my work's network. It takes a long time for it to set up, but it eventually did. After that, it works well- both sending and receiving.

The problem is, when I'm not in my work's network, I can receive, read, and move mail into folders, but I couldn't send email. Big problem. The only way around this that I've found is to use a Gmail SMTP server for outgoing mail in my Exchange account. This works great, and the email address that appears in the person who I sent the email too is still my Exchange email.

The only other way that I know of to get Mail to play nice with Exchange is if you can convince your IT dept to configure the Exchange Server to allow IMAP access. If they will or already have, set up your account as an IMAP account rather than exchange and you'll be good to go. Unfortunately, many IT types aren't really down with this request.

Basically, Apple Mail and Exchange are not the best of friends- and this really frustrates me. My iPhone works seamlessly with my Exchange account and it just kills me that my Mac does not...
 
Mikey B said:
...

In order to get Mail to actually set up my Exchange account, I had to be at the office, within my work's network. ...
Click to expand...
This issue is not confined to Mail or Entourage. Many Exchange servers are setup to reject direct access except by email clients on your firm's LAN. In this case, they usually allow access only via Outlook Web Access, the highly Internet Explorer-centric Exchange webmail client. Outside the LAN, not even Outlook can access the server. My firm's Exchange server is setup this way.

Mikey B said:
... , when I'm not in my work's network, I can receive, read, and move mail into folders, but I couldn't send email. Big problem. The only way around this that I've found is to use a Gmail SMTP server for outgoing mail in my Exchange account. This works great, and the email address that appears in the person who I sent the email too is still my Exchange email.
Click to expand...
Your situation is much better than mine.

Mikey B said:
The only other way that I know of to get Mail to play nice with Exchange is if you can convince your IT dept to configure the Exchange Server to allow IMAP access. If they will or already have, set up your account as an IMAP account rather than exchange and you'll be good to go. ...
Click to expand...
Enabling IMAP access is a necessary, but not sufficient to get the most out of Exchange server on a Mac. Of course, you will be able to use any IMAP-compatible email client--and that's most of them--to access your message. It is my understanding that Outlook Web Access and other features must be enabled for the Exchange settings in Mail and Entourage to work as expected.

Mikey B said:
... My iPhone works seamlessly with my Exchange account and it just kills me that my Mac does not...
Click to expand...
Yes. What's up with that?
 
I posted before that when my iphone is active for receiving WIFI it INTERMITTENTLY blocks Entourage on my desktop. Anyone know why and is there a work around?
 
Better email clients?

Are there any better email apps out there for OSX? I don't care if I have to pay. Mail and Entourage just don't get it done for me.

Yes, I know I can use Outlook via Windows and I do that at work on my Mac Pro but I don't want to run Windows on my MBP.
 
I use Entourage 2008 for my Exchange needs. It's awful... but so is trying to use Exchange w/ another program... So yeah - sucks... but oh well.

I do have a VM w/ Windows for when I need full blown Outlook.
 
Our IT dept enabled IMAP giving me access through Mail which didn't end up being much of a problem (fortunately we are small). I put in a serious effort to get this to work and generally I was/am happy with it However, there's no great solution for iCal so I ended up in Entourage anyway.

I eventually moved back to Entourage for primary email as well though I keep Mail active for some things. It turns out that if someone sends email from Outlook with a bulleted format Entourage doesn't render it properly but Mail does -- small annoying things like that.

Hoping Snow Leopard fixes this stuff.
 
MooneyFlyer said:
Not quite but it sure would be nice. I wasn't clear but ...
Click to expand...
You were clear enough. To reiterate what I said in my first post in this thread: Every Exchange installation is unique. iCal handles Exchange calendars OK if the Exchange setup allows it.
 
How bad is Entourage? There's a member of the MACBU who has to keep on his coworkers to make sure they use it.

It's so bad the people who make it don't use it.
 
MisterMe said:
You were clear enough. To reiterate what I said in my first post in this thread: Every Exchange installation is unique. iCal handles Exchange calendars OK if the Exchange setup allows it.
Click to expand...

Ok -- can you elaborate on what the Exchange setup needs to be? Enlighten me.
 
MooneyFlyer said:
Ok -- can you elaborate on what the Exchange setup needs to be? Enlighten me.
Click to expand...


The Exchange installation needs to allow IMAP4 either on your LAN or on the internet for Mail.App to really work properly. Most organizations do not implement IMAP4 due to some added administrative overhead, and security practices.

The roadmap I read has Apple licensing the MS Exchange access APIs in future products like snow leopard.

The best way to access Exchange inside your organization LAN is to use Entourage.
 
shabbaz said:
The Exchange installation needs to allow IMAP4 either on your LAN or on the internet for Mail.App to really work properly. Most organizations do not implement IMAP4 due to some added administrative overhead, and security practices.

The roadmap I read has Apple licensing the MS Exchange access APIs in future products like snow leopard.

The best way to access Exchange inside your organization LAN is to use Entourage.
Click to expand...

Thanks -- I have all of that working and have for some time. I do not have iCal talking to Exchange but besadmin has some info that should help me. Do you have this working as well?
 
How to direct email to Entourage ?

I have set Entourage as my default email appln on my macbook, but i just keep getting emails that arrive in macMail ONLY, and not in Entourage, even if i click send and receive, which is incredibly frustrating. Any suggestions on how to address this would be hugely appreciated :

1) shouldn't all emails appear in both Mail and Entourage ?
2) how to get emails that have been received in Mail to also appear in Entourage ?

The other thing that just astounds me is the difficulty in importing Outlook inboxes / contacts etc to my Mac - I have a pst file with all my old Outlook folders and contacts and have spent hours and hours trying to get this converted into an mbox file so that it can be imported into Entourage, but to no avail. The guys in the Apple store told me to load the pst file in Thunderbird email on a pc, then convert the file into an mbox file, transfer to my mac, load in Thunderbird for mac, then into Entourage, but I can't even find the add on for Thunderbird (pc version) that would allow me to import my pst folder into Thunderbird.

The phone staff for Apple are just completely useless and no help.

Surely there are countless Mac converts that face this problem, so I just don't understand why there isn't a simple solution........ and no intention of re-inventing the wheel.

The technician at the apple store reckons he can do it for a price....so I guess I'll just go with that but it does seem insane.

Seriously grateful for any suggestions !!!

Zoro
 
No idea what to say about what has passed before in this thread, so I'll just post my opinion.

Entourage blows chunks.

Outlook blows chunks that everyone is used to, and is therefore willing to deal with.

Mail is okay, as long as you don't get messages from Outlook.

Prefer cloud based email solutions.
 
Mail is hit or miss with Exchange, so I'd use Entourage. If you want to, you can always run both since they will be synced.
 
zoro1234 said:
1) shouldn't all emails appear in both Mail and Entourage ?
Click to expand...

Do you have more than one account set up in Apple Mail? If you do, do you have all of those same account set up in Entourage? Even if Entourage is the default mail application, it can't download mails that it doesn't know about.

2) how to get emails that have been received in Mail to also appear in Entourage ?
Click to expand...

If you're going to continue to use both Apple Mail and Entourage, and if your account(s) is(are) on POP (not IMAP or Exchange), then you should set Apple Mail to not delete from the server when it downloads the mail.

If you're talking about mails that you've already got in Apple Mail, you can import them into Entourage. In Entourage, go to the File menu, select Import, and then follow the wizard through to do the import. Unless you've got LOTS of stuff, it shouldn't take more than a couple of minutes to get everything.

The other thing that just astounds me is the difficulty in importing Outlook inboxes / contacts etc to my Mac - I have a pst file with all my old Outlook folders and contacts and have spent hours and hours trying to get this converted into an mbox file so that it can be imported into Entourage, but to no avail.
Click to expand...

For more information about how to get your data out of your Windows Outlook PST files, check out my blog post about this topic: Q&A: moving from Outlook to Entourage.

Regards,
Nadyne.
 
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