Entourage 2008 vs Apple Mail

Discussion in 'Mac Apps and Mac App Store' started by lukinva, Mar 4, 2009.

  1. lukinva macrumors newbie

    Joined:
    Mar 4, 2009
    #1
    New to Mac here and had a couple of questions as it relates to my email options....background, I have an MSN account and an Exchange account that I would like to access. I am running Entourage 2008 and Mail 3.5.

    I was able to set up my MSN account in both programs, using an HTTP plugin for Mail and the Windows Live Hotmail setup in Entourage. The problem in Entourage is that my sub folders don't seem to update until I hit View - Refresh Message List for each sub folder....any fix there or hints on how to have sub folders update automatically in Entourage?

    In Mail, I can't seem to get to get my Exchange server set up....I guess my question is, is Mail similar in setup to the Mail on an iPhone? No problem setting that up. I cant seem to find where to insert the Domain name in Mail and am having trouble with the outgoing server settings.

    Any help is greatly appreciated....in addition, this is all to make a comparison between the two programs. If anyone has already gone through this, please fill me in with any details you have.
     
  2. MisterMe macrumors G4

    MisterMe

    Joined:
    Jul 17, 2002
    Location:
    USA
    #2
    Every Exchange Server installation is unique. You will have to take this question to the administrative staff for your specific server.
     
  3. Mikey B macrumors 65816

    Mikey B

    Joined:
    Jan 4, 2008
    Location:
    the island
    #3
    I had the same problems, and like the post below states, what works for some may not work for others. Until Snow Leopard, with built in Exchange support, is released, getting Mail to play with Exchange isn't very much fun.

    In order to get Mail to actually set up my Exchange account, I had to be at the office, within my work's network. It takes a long time for it to set up, but it eventually did. After that, it works well- both sending and receiving.

    The problem is, when I'm not in my work's network, I can receive, read, and move mail into folders, but I couldn't send email. Big problem. The only way around this that I've found is to use a Gmail SMTP server for outgoing mail in my Exchange account. This works great, and the email address that appears in the person who I sent the email too is still my Exchange email.

    The only other way that I know of to get Mail to play nice with Exchange is if you can convince your IT dept to configure the Exchange Server to allow IMAP access. If they will or already have, set up your account as an IMAP account rather than exchange and you'll be good to go. Unfortunately, many IT types aren't really down with this request.

    Basically, Apple Mail and Exchange are not the best of friends- and this really frustrates me. My iPhone works seamlessly with my Exchange account and it just kills me that my Mac does not...
     
  4. MisterMe macrumors G4

    MisterMe

    Joined:
    Jul 17, 2002
    Location:
    USA
    #4
    This issue is not confined to Mail or Entourage. Many Exchange servers are setup to reject direct access except by email clients on your firm's LAN. In this case, they usually allow access only via Outlook Web Access, the highly Internet Explorer-centric Exchange webmail client. Outside the LAN, not even Outlook can access the server. My firm's Exchange server is setup this way.

    Your situation is much better than mine.

    Enabling IMAP access is a necessary, but not sufficient to get the most out of Exchange server on a Mac. Of course, you will be able to use any IMAP-compatible email client--and that's most of them--to access your message. It is my understanding that Outlook Web Access and other features must be enabled for the Exchange settings in Mail and Entourage to work as expected.

    Yes. What's up with that?
     
  5. Bmode macrumors regular

    Joined:
    Jan 2, 2004
    Location:
    California, USA
    #5
    I posted before that when my iphone is active for receiving WIFI it INTERMITTENTLY blocks Entourage on my desktop. Anyone know why and is there a work around?
     
  6. JNB macrumors 604

    JNB

    Joined:
    Oct 7, 2004
    Location:
    In a Hell predominately of my own making
    #6
    Just point Entourage to your OWA account, that's what I do and it's seamless and trouble-free. Entourage 2004 handles it perfect, I'd imagine 2008 isn't much different on that score,
     
  7. L3X macrumors 6502a

    Joined:
    Oct 18, 2006
    Location:
    Chesapeake, VA
    #7
    Better email clients?

    Are there any better email apps out there for OSX? I don't care if I have to pay. Mail and Entourage just don't get it done for me.

    Yes, I know I can use Outlook via Windows and I do that at work on my Mac Pro but I don't want to run Windows on my MBP.
     
  8. MisterMe macrumors G4

    MisterMe

    Joined:
    Jul 17, 2002
    Location:
    USA
    #8
    Define better.
     
  9. spaceballl macrumors 68030

    spaceballl

    Joined:
    Nov 2, 2003
    Location:
    San Francisco, CA
    #9
    I use Entourage 2008 for my Exchange needs. It's awful... but so is trying to use Exchange w/ another program... So yeah - sucks... but oh well.

    I do have a VM w/ Windows for when I need full blown Outlook.
     
  10. MooneyFlyer macrumors 65816

    MooneyFlyer

    Joined:
    Nov 18, 2007
    Location:
    Boston
    #10
    Our IT dept enabled IMAP giving me access through Mail which didn't end up being much of a problem (fortunately we are small). I put in a serious effort to get this to work and generally I was/am happy with it However, there's no great solution for iCal so I ended up in Entourage anyway.

    I eventually moved back to Entourage for primary email as well though I keep Mail active for some things. It turns out that if someone sends email from Outlook with a bulleted format Entourage doesn't render it properly but Mail does -- small annoying things like that.

    Hoping Snow Leopard fixes this stuff.
     
  11. MisterMe macrumors G4

    MisterMe

    Joined:
    Jul 17, 2002
    Location:
    USA
    #11
    So you're looking for Apple to fix your Microsoft problems?
     
  12. MooneyFlyer macrumors 65816

    MooneyFlyer

    Joined:
    Nov 18, 2007
    Location:
    Boston
    #12
    Not quite but it sure would be nice. I wasn't clear but I meant the iCal / Exchange connection and having to use IMAP with Exchange.
     
  13. MisterMe macrumors G4

    MisterMe

    Joined:
    Jul 17, 2002
    Location:
    USA
    #13
    You were clear enough. To reiterate what I said in my first post in this thread: Every Exchange installation is unique. iCal handles Exchange calendars OK if the Exchange setup allows it.
     
  14. besadmin macrumors newbie

    Joined:
    Jun 19, 2008
    #14
    How bad is Entourage? There's a member of the MACBU who has to keep on his coworkers to make sure they use it.

    It's so bad the people who make it don't use it.
     
  15. MooneyFlyer macrumors 65816

    MooneyFlyer

    Joined:
    Nov 18, 2007
    Location:
    Boston
    #15
    Ok -- can you elaborate on what the Exchange setup needs to be? Enlighten me.
     
  16. shabbaz macrumors newbie

    Joined:
    Mar 13, 2009
    #16

    The Exchange installation needs to allow IMAP4 either on your LAN or on the internet for Mail.App to really work properly. Most organizations do not implement IMAP4 due to some added administrative overhead, and security practices.

    The roadmap I read has Apple licensing the MS Exchange access APIs in future products like snow leopard.

    The best way to access Exchange inside your organization LAN is to use Entourage.
     
  17. MooneyFlyer macrumors 65816

    MooneyFlyer

    Joined:
    Nov 18, 2007
    Location:
    Boston
    #17
    Thanks -- I have all of that working and have for some time. I do not have iCal talking to Exchange but besadmin has some info that should help me. Do you have this working as well?
     
  18. zoro1234 macrumors newbie

    Joined:
    Apr 30, 2009
    #18
    How to direct email to Entourage ?

    I have set Entourage as my default email appln on my macbook, but i just keep getting emails that arrive in macMail ONLY, and not in Entourage, even if i click send and receive, which is incredibly frustrating. Any suggestions on how to address this would be hugely appreciated :

    1) shouldn't all emails appear in both Mail and Entourage ?
    2) how to get emails that have been received in Mail to also appear in Entourage ?

    The other thing that just astounds me is the difficulty in importing Outlook inboxes / contacts etc to my Mac - I have a pst file with all my old Outlook folders and contacts and have spent hours and hours trying to get this converted into an mbox file so that it can be imported into Entourage, but to no avail. The guys in the Apple store told me to load the pst file in Thunderbird email on a pc, then convert the file into an mbox file, transfer to my mac, load in Thunderbird for mac, then into Entourage, but I can't even find the add on for Thunderbird (pc version) that would allow me to import my pst folder into Thunderbird.

    The phone staff for Apple are just completely useless and no help.

    Surely there are countless Mac converts that face this problem, so I just don't understand why there isn't a simple solution........ and no intention of re-inventing the wheel.

    The technician at the apple store reckons he can do it for a price....so I guess I'll just go with that but it does seem insane.

    Seriously grateful for any suggestions !!!

    Zoro
     
  19. dsnort macrumors 68000

    dsnort

    Joined:
    Jan 28, 2006
    Location:
    In persona non grata
    #19
    No idea what to say about what has passed before in this thread, so I'll just post my opinion.

    Entourage blows chunks.

    Outlook blows chunks that everyone is used to, and is therefore willing to deal with.

    Mail is okay, as long as you don't get messages from Outlook.

    Prefer cloud based email solutions.
     
  20. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #20
    Mail is hit or miss with Exchange, so I'd use Entourage. If you want to, you can always run both since they will be synced.
     
  21. nadyne macrumors 6502a

    Joined:
    Jan 25, 2004
    Location:
    Mountain View, CA USA
    #21
    Do you have more than one account set up in Apple Mail? If you do, do you have all of those same account set up in Entourage? Even if Entourage is the default mail application, it can't download mails that it doesn't know about.

    If you're going to continue to use both Apple Mail and Entourage, and if your account(s) is(are) on POP (not IMAP or Exchange), then you should set Apple Mail to not delete from the server when it downloads the mail.

    If you're talking about mails that you've already got in Apple Mail, you can import them into Entourage. In Entourage, go to the File menu, select Import, and then follow the wizard through to do the import. Unless you've got LOTS of stuff, it shouldn't take more than a couple of minutes to get everything.

    For more information about how to get your data out of your Windows Outlook PST files, check out my blog post about this topic: Q&A: moving from Outlook to Entourage.

    Regards,
    Nadyne.
     

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