Ok, I've been trying to deal with this for so many months, doing searches and posts and have yet to resolve the issue. So I hope some of you may have suggestions. I have a PC desktop and a Powerbook with Entourage 2004. I use outlook with my PC (I have several email accounts so outlook works well). I'd like to have a similar set up with Entourage. I set up my hotmail account, and it's all very user friendly in the process. I've been able to receive and send messages very well. However, Entourage appears to randomly download specific email messages off of my Hotmail server, making it annoying to check my email from multiple computers. This isn't suppose to happen, entourage is suppose to leave hotmail messages alone. So why isn't it downloading some of them? Some key points: -My hotmail account is Free (not premium) but it's from a long time ago, so Microsoft doesn't require a payment to sync it with Outlook or Entourage. -There is no option to check to "keep a message on the server" since with hotmail settings, it isn't suppose to to ever download. Any suggestions?