Entourage BCC Problem

Discussion in 'Mac Apps and Mac App Store' started by young99, Oct 2, 2008.

  1. young99 macrumors newbie

    Oct 2, 2008
    This is my problem that I cannot seem to solve.

    I have multiple email groups with 40+ addresses in them that I email regularly. When I click on the link to send to the group of addresses it opens up a letter in entourage and puts all the email address into the "BCC" list in the entourage message. I type my message and send it, the only person that receives the email is the first person on the list. No one else will receive the message.

    Now, when I used it in Mac mail I did not have this issue. Though when I open the link with Mac mail as my default email client it puts all the email addresses directly into the "To" list. Has anyone ever noticed anything like this before? Or would anyone have any ideas I can check or try.

    Thank you for your time
  2. nadyne macrumors 6502a

    Jan 25, 2004
    Mountain View, CA USA
    Check the list of names in the group and make sure that they're all typed in correctly (no typos, no missing @ or anything else).

  3. newmacuzr macrumors newbie

    Dec 4, 2008
    Bcc problem

    I have the same problem with BCC when copying a group of email addresses that are separated by comma. The email is only sent to the 1st address.

    The addresses are all valid and are listed below each other however only the 1st has the blue ball that appears when you click Add. The other addresses have a profile icon.

    Does entourage support a different delimiter?
  4. nadyne macrumors 6502a

    Jan 25, 2004
    Mountain View, CA USA
    The blue dot only indicates that it's the selected one.

    Can you show me screenshots of what you're seeing? Ideally, I'd like to see one from when you're entering in the addresses to BCC and after you've entered them all in. The comma should work without a problem, so I'm hoping that the screenshots will show me what's happening. :)

    Also, what version of Entourage are you using?

  5. allone macrumors newbie

    Dec 19, 2008
    I have a very similar issue. We are running exchange 2003 and entourage 2004. If the message is forwarded to a windows machine and then sent on from there it goes thru. I pulled the source up on the forwarded message and noticed that there are extra characters in the email addresses. Here is what it looks like when coming from entourage.

  6. MisterMe macrumors G4


    Jul 17, 2002
    Those are not "extra" characters; those are misinterpreted characters. They are the HTML equivalents of standard email delimiters.

    For example:
    "&lt" means "<" (less than)
    "&gt" means ">" (greater than)
    "</b>" ends bold text

    My guess is that someone made improper selections and then pasted them somewhere where upon the bad selections were transliterated into HTML.
  7. craigiest macrumors member

    Jan 8, 2004
    Having the same problem, have some more details

    I'm having what appears to be an identical problem. Emails sent to multiple BCCs from a group don't make it to most recipients. I've been able to look at the exchange server logs, and they show a message with only 2 recipients, rather than 17 (one of which is myself on the same server.)

    I'm wondering if any of you found a solution to this problem.
  8. brunus macrumors newbie

    Oct 9, 2009
    I'm using Entourage 2004 and if I send a mail to a group of recipients using the BCC: field, and by mistake only one of the recipients' addresses is wrong, nobody receives the message, AND I don't get any notification that the message didn't go thru. This is very annoying and surprisingly doesn't happen with CC:

    Any workarounds?


  9. spinningstill macrumors newbie

    Feb 19, 2010
    No bcc...help.

    I could use some help as well. I even checked the box to hide addresses for my group and it comes up as a bcc when I did it in the cc field.

    I need to bcc. Any insight?

  10. nadyne macrumors 6502a

    Jan 25, 2004
    Mountain View, CA USA
    Sorry, I'm not sure I understand what your problem is. Can you try explaining again, or maybe posting a screenshot?


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