Entourage not able to send msgs, but can receive msgs.

Discussion in 'Mac Apps and Mac App Store' started by kevinleea, Jan 19, 2010.

  1. kevinleea macrumors newbie

    Jan 18, 2010
    Every time I try to send & receive my mail on entourage, I am able to receive all of the messages, but I get an error message that says "Entourage cannot connect to the server. Verify that your computer is connected to the network."

    I know I am connected because I am searching the internet on Safari and Firefox and I am about to receive messages and I can log onto yahoo chat.

    I am assuming it has something to do with my preferences, but it was working before and I haven't changed any of my preferences. My email provider is yahoo.

    PLEASE HELP!! I am trying to apply for jobs and this is making it very difficult. Thank you SOOO much in advance.
  2. MisterMe macrumors G4


    Jul 17, 2002
    Switch your SMTP (out-going mail) port from 25 to 567.
  3. kevinleea thread starter macrumors newbie

    Jan 18, 2010
    Thanks for the suggestion MisterMe! It definitely changed something, but it didn't fix the problem.

    When I changed it to 567, entourage would try to send the email for a long time and then time out and give me the error message "An operation on the server timed out. The server may be down, overloaded, or there may be too much net traffic."

    I am still able to be online, check the internet and send emails, so i know it is not a connectivity or traffic issue.

    Also, when I open my account to change from 25 to 567, i notice that the box for 25 is not checked and i am unable to check it. Only when i change it to 567 am i able to check it and it remain checked.

    Is it possible I am not changing it in the correct place?

    Thanks again for your help!!!

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