Entourage STILL not able to send msgs. URGENT!

Discussion in 'Mac Apps and Mac App Store' started by kevinleea, Jan 28, 2010.

  1. kevinleea macrumors newbie

    Joined:
    Jan 18, 2010
    #1
    Every time I try to send & receive my mail on entourage, I am able to receive all of the messages, but I get an error message that says "Entourage cannot connect to the server. Verify that your computer is connected to the network."

    I know I am connected because I am searching the internet on Safari and Firefox and I am about to receive messages and I can log onto yahoo chat.

    I am assuming it has something to do with my preferences, but it was working before and I haven't changed any of my preferences. My email provider is yahoo.

    I was told to switch my SMTP (out-going mail) port from 25 to 567.

    When I changed it to 567, entourage would try to send the email for a long time and then time out and give me the error message "An operation on the server timed out. The server may be down, overloaded, or there may be too much net traffic."

    I am still able to be online, check the internet and send emails, so i know it is not a connectivity or traffic issue.

    Also, when I open my account to change from 25 to 567, i notice that the box for 25 is not checked and i am unable to check it. Only when i change it to 567 am i able to check it and it remain checked.

    Is it possible I am not changing it in the correct place?

    Thanks for your help!!!
     
  2. kevinleea thread starter macrumors newbie

    Joined:
    Jan 18, 2010
    #2
    i did some research on this and the number to change it to is "587", not "567". i hope this helps anyone else with this problem.
     
  3. MagnumJoe macrumors regular

    Joined:
    Feb 23, 2008
    #3

    Is it possible your provider is blocking that port. When I was on Cox they use to block outgoing mail that wasn't through them.
     

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