Entourage suddenly stopped working

[thedooood]

hi
i have an iMac 3.06ghz and my Entourage has suddenly stopped working. it opened fine this morning, then suddenly all the menus have grayed out and the main screen doesn't appear.

I have to force quit it.

anyone got a clue how to fix this?
thanks.

TD

 

[nadyne]

Which version of Entourage are you using? Does this happen every time you launch Entourage or just sometimes?

Regards,
Nadyne.

 

[thedooood]

Hi Nadyne

It's a permanent event now. When I 'open' Entourage the welcome screen appears, and then the menus, but nothing else. All the menus remain blanked out so I can't access any options and even have to Force Quit to close it. It's really strange.

Hope you can help.

Phill

 

[nadyne]

I'd uninstall and reinstall Office. You won't lose your Entourage data if you do that. It'll still be there when you reinstall.

If that doesn't work, I'd call tech support. You get two free calls with your purchase of Office:Mac. You can get the right phone number for your region here.

Regards,
Nadyne.