Entourage suddenly stopped working

Discussion in 'Mac Apps and Mac App Store' started by thedooood, Mar 4, 2010.

  1. thedooood macrumors newbie

    Joined:
    Jul 21, 2009
    #1
    hi
    i have an iMac 3.06ghz and my Entourage has suddenly stopped working. it opened fine this morning, then suddenly all the menus have grayed out and the main screen doesn't appear.

    I have to force quit it.

    anyone got a clue how to fix this?
    thanks.

    TD
    :mad:
     
  2. nadyne macrumors 6502a

    Joined:
    Jan 25, 2004
    Location:
    Mountain View, CA USA
    #2
    Which version of Entourage are you using? Does this happen every time you launch Entourage or just sometimes?

    Regards,
    Nadyne.
     
  3. thedooood thread starter macrumors newbie

    Joined:
    Jul 21, 2009
    #3
    Hi Nadyne

    It's a permanent event now. When I 'open' Entourage the welcome screen appears, and then the menus, but nothing else. All the menus remain blanked out so I can't access any options and even have to Force Quit to close it. It's really strange.

    Hope you can help.

    Phill
     
  4. nadyne macrumors 6502a

    Joined:
    Jan 25, 2004
    Location:
    Mountain View, CA USA
    #4
    I'd uninstall and reinstall Office. You won't lose your Entourage data if you do that. It'll still be there when you reinstall.

    If that doesn't work, I'd call tech support. You get two free calls with your purchase of Office:Mac. You can get the right phone number for your region here.

    Regards,
    Nadyne.
     

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