Entourage Text Colour

[Daysleeper1982]

Hello,
i have a question about Entourage. At work here we have version 11.2.3.
My Entourage is working fine, but one of my collegues has a problem.

When she wants to use a different text colour in a new mail, Entourage shuts down. The only thing she does is pressing the 'change font color'-button, and Entourage just quits. I tried rebuilding the database, that did not help. Before I re-install the whole program, I would like to know if this is a common problem. Anyone knows about this? Any help is greatly appreciated.

 

[rdowns]

Try finding the Entourage plist file and moving it to the desktop and relaunching the program. If it works, trash the desktop plist file.

 

[Daysleeper1982]

Thank you. I will try it this afternoon, I will let you know if it works.

Thanks again for the suggestion!

 

[Daysleeper1982]

Unfortunately, that did not help. The same problem occurs. But thanks anyway for the suggestion.

Do you have other ideas about this?

 

[Daysleeper1982]

Bump....

 

[iSaint]

Does she have any problems with fonts in any other programs? Does she have fonts other than what came installed on the computer?

 

[Daysleeper1982]

No. It is not a fontproblem. It is just that if she selects text, and wants to change the colour, the program stops. Her fonts work fine.