Before you say it, I know there are no known viruses for OS X. However, my mother has just called to ask me if I knew any way to recover an entourage account as she has just had a 'virus' email which has deleted her entire mailbox setup from her hard drive. She recevied several emails from a phantom email@example.com address that included Zip files, none of which she has opened. The emails said: "Your account is due to be suspended due to a virus". She then forwarded these to her service provider who, although he said it was unusual, said she had a virus and there was no way of recovering them from her Mac. Luckily, they are all stored on a remote server anyway, so it's just a case of downloading them again. She is also switching to Mail for her email and ditching the M$ B/S. Now I know there are no viruses for OS X, you know there are no viruses for OS X, but what could have deleted her account if it wasn't a virus or malware of some sort? The odd one out here is it's an Office program that lost its mojo but I still don't have a clue. Also, where should she look for a backup, if there is one left, on her HD? Thre's nothing in Library>Mail as she wasn't using Mail, and there's nothing in the Microsoft User Data file. It's all a bit bizarre/worrying/time consuming.