Entourage won't open

Could be a lot of things. Let's try simple first.

Find the file com.microsoft.entourage.plist
Move it to your desktop
Launch Entourage

That didn't work?

Locate the Database Utility in your Office folder and run it.

How'd I do?

 

You may be running the wrong application. You want the Database Utility, not the Entourage Database Daemon.

 

wrldwzrd89 is correct. See pic below. You want app at top of window.

 

Also: Repair permissions on the hard drive.

Before you rebuild the Entourage database, how large is it, and how much room is available on your hard drive. If the Entourage database gets over 2 Gb in filesize, bad bad things start happening.

If you rebuild an Entourage database, and there is not enough room on the hard drive for a complete new DB, it will stop rebuilding when the drive is full and it WON'T alert you to the fact. It simply doesn't import all of your messages. So check first that you have adequate space.

A faster way to rebuild the database is to hold down the Option (IIRC, it might be Command though) key while starting Entourage. If it opens far enough, you'll get a dialog asking if you want to rebuild the database. rdowns' method is better though, I assume, in that it may work when Entourage is unable to get even that far.

 

hi,

i too have this problem and have tried all that has been suggested. although when i try to run 'database utility' it too will not 'respond'.????

any help would be much much appreciated.

thank you in advance.

 

entourage sucks

I have been using MS Office for years without any real problems but now I am stumped. I opened Entourage this morning and it crashed. I deleted preferences, repaired permissions, rebuilt the database, and absolutely nothign will fix it.

Now i think all of office is crashing.

Anyone else had this in the lat week?

On MacBook Pro with OSX 10.4.9.

 

Make sure you're looking in the right place:

Applications > Microsoft Office 2004 > Office > Database Utility