Erasing data from broken Galaxy S4

Discussion in 'Alternatives to iOS and iOS Devices' started by BlakeBrattina, Nov 18, 2014.

  1. BlakeBrattina macrumors 6502a

    Joined:
    May 10, 2011
    Location:
    Bay City, MI
    #1
    Hi everyone,

    I wasn't quite sure where else to post this, and I do apologize to the moderators if this is not the correct sub-forum. I am going to be selling my old Galaxy S4 that has been sitting in a drawer since I had dropped it and cracked the screen (to which it stays black.) The phone does turn on, all volume functions seem to work as well, but I would like to find a way to erase all of the existing data from it prior to selling (obviously!)

    Would anyone have any great idea as to how to go about this? I have downloaded "Kies" but do not see a clear/wipe function, only a Firmware recovery and upgrade section.

    All help is appreciated!

    Regards,

    Blake
     
  2. mib1800 macrumors 68030

    Joined:
    Sep 16, 2012
    #2
    put it in usb drive mode then delete the internal SD file directories. Then do a KIES firmware recorvery which wipes all the internal partitions.
     

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