Erasing data from broken Galaxy S4

Discussion in 'Alternatives to iOS and iOS Devices' started by BlakeBrattina, Nov 18, 2014.

  1. BlakeBrattina macrumors 6502a

    May 10, 2011
    Bay City, MI
    Hi everyone,

    I wasn't quite sure where else to post this, and I do apologize to the moderators if this is not the correct sub-forum. I am going to be selling my old Galaxy S4 that has been sitting in a drawer since I had dropped it and cracked the screen (to which it stays black.) The phone does turn on, all volume functions seem to work as well, but I would like to find a way to erase all of the existing data from it prior to selling (obviously!)

    Would anyone have any great idea as to how to go about this? I have downloaded "Kies" but do not see a clear/wipe function, only a Firmware recovery and upgrade section.

    All help is appreciated!


  2. mib1800 macrumors 68030

    Sep 16, 2012
    put it in usb drive mode then delete the internal SD file directories. Then do a KIES firmware recorvery which wipes all the internal partitions.

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