Error 53 question

Discussion in 'iPhone' started by tl01, Feb 8, 2016.

  1. tl01 macrumors 65816

    Joined:
    Jun 20, 2010
    #1
    If someone had had their Touch ID replaced by a 3rd party is there any way a phone owner can prove to Apple that their phone is their phone if it has Error 53?
     
  2. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #2
    Yes, with a sales receipt, which shows the Serial number of the phone. But when it comes to getting it repaired by Apple after a third party's been in there, they don't seem to really care if the phone is really yours or not. The warranty is void.
     
  3. tl01 thread starter macrumors 65816

    Joined:
    Jun 20, 2010
    #3
    Got it...so I'm guessing that Apple is not allowing people to show their receipts in an instance like this? I wonder if apple will be able to access the serial numbers of the phone if someone provides the receipt at some point in the future.
     
  4. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #4
    Apple is allowing proof.

    The problem is they don't care.

    You can prove you are the owner in a gazillion ways, but if Apple doesn't care how does that help you?
     

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