Just tried this, it did not work.Still having the same issue, did this work for anyone else?
Just tried this, it did not work.Still having the same issue, did this work for anyone else?
Have you heard anything back from Apple yet?Just tried this, it did not work.
No, I was on with a senior advisor, who asked me to submit my MacBook pro's logs to their engineering team. Said it could take anywhere from 1-4 days to hear back.Have you heard anything back from Apple yet?
I just received my 6th call from Apple Support and this one did the trick. Finally got the update and no more error.
All Macs with a T2 chip need to shut down, once fully shut down, hold the power button for about 15 seconds (you'll see the Apple logo appear and then disappear and go back into a shut down state), once that's finished, turn it back on, log in and do the update. You're good to go from there.
You're welcome!that worked!!! thank you...
Since this fix is so fresh I doubt lots of members wil have a solution. Isn't it wise to contactcustomer support?
This worked for me too, thanks!I just received my 6th call from Apple Support and this one did the trick. Finally got the update and no more error.
All Macs with a T2 chip need to shut down, once fully shut down, hold the power button for about 15 seconds (you'll see the Apple logo appear and then disappear and go back into a shut down state), once that's finished, turn it back on, log in and do the update. You're good to go from there.
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It was an SMC Reset.
You've got to love apple. The senior tech got back to me, who heard from their engineering department.
What worked for me was:
Start up like normal.
Log out, without shutting down.
Hold down power key for at least 8 seconds, Mac will turn off and turn back on. Press power key to turn back on if necessary.
Sign in like normal.
Run update.
This worked for me, and the update sailed through like normal.
Good luck all!