Hey
I recently installed OS X Yosemite, which caused my computer to go into a blank screen with a "no-entry" sign. I took my computer to the Apple Store, and they said they could help me if we could unlock the hard drive. He entered a USB, pressed command+R and opened to computers softere settings. Everything was going fine until I entered my personal code (the one that unlocks the computer every time you log on), but it wouldn't register it. It's the correct code, I have never used any other code for the computer. Have anyone tried this before? I'm risking the deletion of my entire hard disk!
Before taking it to Apple Store, I tried rebooting in safe mode by holding down shift when opening the computer. I've also tried a NVRAM reboot
I recently installed OS X Yosemite, which caused my computer to go into a blank screen with a "no-entry" sign. I took my computer to the Apple Store, and they said they could help me if we could unlock the hard drive. He entered a USB, pressed command+R and opened to computers softere settings. Everything was going fine until I entered my personal code (the one that unlocks the computer every time you log on), but it wouldn't register it. It's the correct code, I have never used any other code for the computer. Have anyone tried this before? I'm risking the deletion of my entire hard disk!
Before taking it to Apple Store, I tried rebooting in safe mode by holding down shift when opening the computer. I've also tried a NVRAM reboot
