Error Canceling 3G Data Plan - AT&T Can't Process Your Request At this time: Error

Discussion in 'iPad' started by sixth, May 24, 2010.

  1. sixth macrumors 6502

    Joined:
    Aug 16, 2006
    #1
    Hello all.... I was hoping to see if anyone else is having the same problem that I am having. I am trying to cancel my 3G Unlimited Data plan and I am receiving an error stating "We are sorry but AT&T is unable to process your request at this time" Please try again later (C30001282002) I have been trying for the last three days to cancel and it always fails. Whats the deal?? Anyone else try this yet?

    Thanks!
     
  2. Jaro65 macrumors 68040

    Jaro65

    Joined:
    Mar 27, 2009
    Location:
    Seattle, WA
    #2
    Hopefully this is just a temporary glitch. I will be doing the same in a couple of weeks.
     
  3. Batt macrumors 65816

    Batt

    Joined:
    Dec 17, 2007
    Location:
    Syracuse, NY
    #3
    Cancelled mine a couple of hours ago . . . no problem.
     
  4. sixth thread starter macrumors 6502

    Joined:
    Aug 16, 2006
    #4
    Weird...Cant understand why it wont let me cancel..
     
  5. JeffMorse macrumors regular

    Joined:
    May 12, 2010
    #5
    If you do cancel the service does it let you finish out your pre-paid month or cut you off on the spot?
     
  6. Jaro65 macrumors 68040

    Jaro65

    Joined:
    Mar 27, 2009
    Location:
    Seattle, WA
    #6
    I believe the at&t policy is that you will have access to the service until the end of your pre-paid period. Otherwise they would have to refund you the pro-rated amount of money for the service you have not used - which they won't do.
     
  7. lascott macrumors member

    Joined:
    Oct 28, 2007
    Location:
    Baltimore
    #7
    I signed up for my vacation and canceled it the other day.

    It gives you two options, one to cancel immediately and one to stop billing and cancel at the end.

    Least thats how I took the two options.
     
  8. Karnivore macrumors 6502

    Karnivore

    Joined:
    Apr 22, 2010
    #8
    My friend Captain Obvious is wondering if you called AT&T customer service yet. ;)
     
  9. rworne macrumors 6502

    Joined:
    Jul 23, 2002
    #9
    You don't remember the pain from a month ago when everyone was getting similar errors just trying to sign up for service?
     
  10. canesfins macrumors newbie

    Joined:
    Apr 11, 2010
    #10
    So can you activate and de-activate as you wish? I live abroad but visit the US. I would like to activate 3G when I travel there and de-activate when I return home. How does this work?
     
  11. Batt macrumors 65816

    Batt

    Joined:
    Dec 17, 2007
    Location:
    Syracuse, NY
    #11
    It works very simply through Settings > Cellular Data. You sign up for the service you want and then cancel any time before it auto-renews. Piece of cake.
     

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