Tried updating to the latest OS. It failed and itunes says iPad needs to be restored. Tried restoring and get error code (-1). tried restoring again. It goes through the restore process, completes, then says it needs to be restored (as if that's not what I just did). So I try again and get error code (-1) I have: Restarted the pc Restarted the ipad Hard reset Uninstalled and reinstalled the latest itunes Tried all the different usb ports Created a new user for the pc none of which works... still getting the same error or it just finishes and states that it needs to be restored This is a freshly unboxed iPad 32GB wifi (original ipad) that was given as a replacement for another non functioning ipad called customer service (the guy was patient and very friendly by the way) but they were unable to find any info on an error code (-1). Has anyone else received this error code or heard of it? anyone know a cause or a fix?