Error Code (-1) Can't Restore iPad

Discussion in 'iPad Tips, Help and Troubleshooting' started by Corsair.Noir, May 1, 2011.

  1. Corsair.Noir macrumors member

    Corsair.Noir

    Joined:
    Jun 28, 2010
    Location:
    My Ship
    #1
    Tried updating to the latest OS. It failed and itunes says iPad needs to be restored. Tried restoring and get error code (-1). tried restoring again. It goes through the restore process, completes, then says it needs to be restored (as if that's not what I just did). So I try again and get error code (-1)





    I have:

    Restarted the pc

    Restarted the ipad

    Hard reset

    Uninstalled and reinstalled the latest itunes

    Tried all the different usb ports

    Created a new user for the pc

    none of which works... still getting the same error or it just finishes and states that it needs to be restored



    This is a freshly unboxed iPad 32GB wifi (original ipad) that was given as a replacement for another non functioning ipad


    called customer service (the guy was patient and very friendly by the way) but they were unable to find any info on an error code (-1).


    Has anyone else received this error code or heard of it? anyone know a cause or a fix?
     
  2. dukeblue91 macrumors 65816

    dukeblue91

    Joined:
    Oct 7, 2004
    Location:
    Raleigh, NC
    #2
    Try it on a different USB port and if this doesn't work try a different PC.
    I had something similar happen to me on my Mac and iPad1 and had to use a different computer to load iOS 4.3.2

    Hope this helps.
     
  3. stix macrumors member

    Joined:
    Aug 2, 2010
    Location:
    Helvetic Confederation
    #3
    Try putting it into DFU mode and then connecting to iTunes. I had similar problems once.

    Tiny Umbrella may also be of use, depending on where it gets stuck in the restore process. If it's right at the end (when the white bar on the screen is meant to make it all the way across the screen but somehow doesn't), try just using TU to kick the ipad out of restore mode.
     
  4. Corsair.Noir thread starter macrumors member

    Corsair.Noir

    Joined:
    Jun 28, 2010
    Location:
    My Ship
    #4
    After so many attempts of trying to restore it the ipad actually wouldnt turn on. Ended up taking it in and they were able to update it there. No idea what they did differently (all they did was connect it and for some reason it worked). Any idea why it would work on one computer and not another? Any idea on the actual cause of this problem?

    Thanks for the replies by the way. Once the warranty expires if this happens again and I don't have an extra computer around I'll give tiny umbrella a try. So far owning an iPad has had some VERY frustrating moments.
     
  5. dukeblue91 macrumors 65816

    dukeblue91

    Joined:
    Oct 7, 2004
    Location:
    Raleigh, NC
    #5
    Glad you got it working.
    For me it's not just the iPad but happened on my iPhone 4 too.
    I have not figured out why but it will work when I either do it on a different machine or boot into another partition like the developer preview of lion.
    I always thought that the jailbreak did something in the system but don't know for sure.
     
  6. Capt T macrumors 6502a

    Joined:
    Mar 20, 2010
    #6
    A while back I had the same issue with my iPhone. Had to make a new user and restore it that way(phone support suggested to do this). Probably same thing since it worked on the store computer.
     
  7. mutchy126 macrumors regular

    Joined:
    May 8, 2011
    Location:
    UK
    #7
    The Apple Store can do It!

    The Apple Store will have some kind of Secret Way better than DFU Mode of fixing iPhones. :)
     

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