Error Everytime I restore

Discussion in 'iPod touch' started by Packersfan27, Aug 12, 2008.

  1. Packersfan27 macrumors 6502

    May 29, 2008

    Everytime i restore my ipod touch (whether it be for an update or a normal restore) I get an error message, usually error 13. Every single time and it makes my ipod unusable. The only was i can fix it is by restoring on another computer. Since the only way to fix the error is to restore on another computer, I think it might be my computer. But what could be wrong with my computer? If it's my ipod should i send it in or take it back?

  2. LtRammstein macrumors 6502a


    Jun 20, 2006
    Denver, CO
    It's hard to tell. If you give us a bit more info on what your computer is (PC or Mac), the OS, iTunes version, we might be able to help.

    From what I've seen is that it could be your cable and not your computer (unless you use the same cable).

    I recommend signing up for a Genius Bar appointment and having them take a look at it. They might get you a free one. :D
  3. Packersfan27 thread starter macrumors 6502

    May 29, 2008

    I'm using a PC, windows xp and have the latest version of itunes. I would do that but up here in Maine we have no apple store :(.

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