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Error message what happened

B

Big Rog 55

macrumors newbie
Original poster
Jun 11, 2013
2
0
Hi new to the forum, but thought this to be the best starting point for my question. I had several programs open along with mail on my iMac... i was printing an e-mail when the screened curtain came down.... first time I've ever seen it and have been using my mac for better than 2 years.. it instructed me to shut down my computer by holding the power button in and the restarting computer using the power button, I did this and then I received the "your computer was restarted because of a problem" dialogue and when i expanded the problem I copied this info and am pasting it here... can anyone explain to me what happened:
Interval Since Last Panic Report: 20439567 sec
Panics Since Last Report: 1
Anonymous UUID: C6E18F2A-703F-4988-8735-A8CB45377FB5

Tue Jun 11 11:10:58 2013
panic(cpu 1 caller 0xffffff80002b50a6): trying to interlock destroyed mutex (0xffffff800e07ad70)
Backtrace (CPU 1), Frame : Return Address
0xffffff807fb53d20 : 0xffffff8000220792
0xffffff807fb53da0 : 0xffffff80002b50a6
0xffffff807fb53db0 : 0xffffff80005366c6
0xffffff807fb53e10 : 0xffffff800053687f
0xffffff807fb53e50 : 0xffffff80005444ca
0xffffff807fb53ec0 : 0xffffff800023ba9b
0xffffff807fb53ef0 : 0xffffff800023bf9a
0xffffff807fb53f20 : 0xffffff800023c030
0xffffff807fb53f50 : 0xffffff800021e14e
0xffffff807fb53f90 : 0xffffff80002c3d3a
0xffffff807fb53fb0 : 0xffffff80002da52c

BSD process name corresponding to current thread: pdftopdf

Mac OS version:
11G63

Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: iMac12,1 (Mac-942B5BF58194151B)

System uptime in nanoseconds: 274138743900532
last loaded kext at 270300955398063: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f807ca000, size 16384)
last unloaded kext at 270361925300147: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f807ca000, size 12288)
loaded kexts:
com.apple.filesystems.smbfs 1.7.2
com.apple.filesystems.exfat 1.1
com.apple.filesystems.msdosfs 1.7.1
com.apple.driver.AppleBluetoothMultitouch 70.12
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AGPM 100.12.75
com.apple.kext.ATIFramebuffer 7.3.2
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.ATIRadeonX3000 7.3.2
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHD3000Graphics 7.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.driver.AppleIRController 312
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.AppleUSBCardReader 3.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleUSBHub 5.1.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AirPort.Atheros40 505.67.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 160.7
com.apple.driver.AppleHIDKeyboard 160.7
com.apple.driver.AppleMultitouchDriver 231.4
com.apple.driver.IOBluetoothHIDDriver 4.0.8f17
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.kext.ATI6000Controller 7.3.2
com.apple.kext.ATISupport 7.3.2
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleIntelSNBGraphicsFB 7.3.2
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1
com.apple.iokit.IOUSBMassStorageClass 3.0.3
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.67.5-P2P
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST3500418AS, 500.11 GB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: External USB 3.0, 0x0480 (Toshiba America Info. Systems, Inc.), 0xa006, 0xfd140000 / 6
USB Device: DT 101 G2, 0x0930 (Toshiba Corporation), 0x6545, 0xfd130000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
 
It looks like it was software that was associated with printing that caused the crash. If it doesn't happen again don't worry about. If it does, post again in this thread.

How long since the last time the system was rebooted?
 
thank you bear for the quick response, was my thought initially as well... had just never seen the gray screened curtain takeover .lol... and the shut your computer down message with power button and restart with power button instruction, thanks again
 
Big Rog 55 said:
thank you bear for the quick response, was my thought initially as well... had just never seen the gray screened curtain takeover .lol... and the shut your computer down message with power button and restart with power button instruction, thanks again
Click to expand...

wait... what, how is this resolved? Are mac users just so beaten down by these WinMEs (Lion) and Vistas (Mountain Lion) that we're wiling to accept an operating system that can't print an email without BSODing and losing all of your work?

Where is Fanboy A suggesting that OP unplug it and plug it back in?
Where is Fanboy B telling OP to buy a new $10,000 mac to fix it?
Where is Fanboy C yelling at Apple as though they read these forums?

Come on y'all. where's that fighting spirit? I have this same problem.
Details are 10.7.5 Lion, MacPro5,1 24GB ram, printing from Outlook over a lan to a Network HP printer.
 
T-bird McCloy said:
wait... what, how is this resolved? Are mac users just so beaten down by these WinMEs (Lion) and Vistas (Mountain Lion) that we're wiling to accept an operating system that can't print an email without BSODing and losing all of your work?
...
Click to expand...
It might've been a one time occurrence in which case the OP can't report back having fixed it. If it happens again, I'm sure they will post again.

And if it only happened once, that's way better than windows and needs no further input from here.
 
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