Error message: You have to shut down your computer

Discussion in 'MacBook Pro' started by DanielOuteiro, Sep 13, 2010.

  1. DanielOuteiro macrumors newbie

    Joined:
    Sep 13, 2010
    #1
    Today, and for the first time a black square appeared in the center of my screen saying in various languages:

    "You have to shut down your computer pressing the power button and restart it by pressing it again in the power button" (did not copied the text but basically that´s what it said)

    After I restarted it, it appeared a window saying the computer had to shut down and this was in the details (i´m sorry it´s a big error log but i hope it will be useful to someone):

    Code:
    Interval Since Last Panic Report:  5103855 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    39648260-5CB2-471F-BC6D-A60F5D59E5CD
    
    Mon Sep 13 18:54:17 2010
    panic(cpu 1 caller 0x2a8ac2): Kernel trap at 0x5d1a08a3, type 14=page fault, registers:
    CR0: 0x8001003b, CR2: 0x0003f679, CR3: 0x00100000, CR4: 0x00000660
    EAX: 0x0003f1d1, EBX: 0x08915000, ECX: 0x09000000, EDX: 0x13da7800
    CR2: 0x0003f679, EBP: 0x7184bb08, ESI: 0x08915000, EDI: 0x13bb7300
    EFL: 0x00010206, EIP: 0x5d1a08a3, CS:  0x00000008, DS:  0x00000010
    Error code: 0x00000000
    
    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
    0x7184b918 : 0x21b449 (0x5ce420 0x7184b94c 0x2238a5 0x0) 
    0x7184b968 : 0x2a8ac2 (0x590478 0x5d1a08a3 0xe 0x590642) 
    0x7184ba48 : 0x29e9a8 (0x7184ba60 0x8915000 0x7184bb08 0x5d1a08a3) 
    0x7184ba58 : 0x5d1a08a3 (0xe 0x48 0x10 0x8910010) 
    0x7184bb08 : 0x5be5b0cb (0x8915000 0x13bb7300 0x0 0x8) 
    0x7184bb48 : 0x5be5ae0a (0x8915000 0x2 0x13bb7300 0x0) 
    0x7184bb88 : 0x547d8f (0x8915000 0x7184bc00 0x0 0x0) 
    0x7184bbd8 : 0x5be5ae86 (0x13f1d540 0x5be5adc8 0x7184bc00 0x0) 
    0x7184bc28 : 0x5be5af17 (0x8915000 0x13bb7300 0x5be5afc6 0x8915000) 
    0x7184bc58 : 0x5be55d68 (0x8915000 0x13bb7300 0x7 0x13bb7300) 
    0x7184bc78 : 0x534b18 (0x13bb7300 0x8915000 0x7 0x4fd0d4) 
    0x7184bce8 : 0x5463cd (0x8915000 0x7 0x13f0c8c0 0x0) 
    0x7184bd18 : 0x531342 (0x71379c0 0x534a0a 0x8915000 0x7) 
    0x7184bd68 : 0x5356ab (0x13f0c8c0 0x0 0x0 0x825b740) 
    0x7184bde8 : 0x5367bd (0x7 0x13a7c200 0x1 0x0) 
    0x7184be48 : 0x536ef5 (0x13a7c200 0x6 0x0 0xffffffff) 
    0x7184bec8 : 0x536f1d (0x13a7c200 0x6 0x7184bf08 0x72ff000) 
    0x7184bee8 : 0x5b4baed0 (0x13a7c200 0x2 0x1 0x143b3e80) 
    0x7184bf08 : 0x5b4c2333 (0x13a7c200 0x2 0x143b3e8c 0xa9c33d4) 
    0x7184bf28 : 0x5b4c2423 (0x72ff000 0x23ac6252 0x7184bf58 0x4faa50) 
    0x7184bf58 : 0x5b4c24de (0x72ff000 0x0 0x7184bf78 0x2a1596) 
    0x7184bf78 : 0x22fb78 (0x72ff000 0x0 0x7184bfc8 0x2277f7) 
    0x7184bfc8 : 0x29e6cc (0x863ea0 0x0 0xe000002 0xaa994e0) 
          Kernel Extensions in backtrace (with dependencies):
             com.huawei.driver.HuaweiDataCardECMData(1.19.00)@0x5d19c000->0x5d1a3fff
                dependency: com.apple.iokit.IOUSBFamily(3.9.6)@0x5b4b2000
                dependency: com.apple.iokit.IONetworkingFamily(1.9)@0x5be54000
             com.apple.iokit.IONetworkingFamily(1.9)@0x5be54000->0x5be69fff
             com.apple.iokit.IOUSBFamily(3.9.6)@0x5b4b2000->0x5b4e2fff
                dependency: com.apple.iokit.IOPCIFamily(2.6)@0x5559b000
    
    BSD process name corresponding to current thread: kernel_task
    
    Mac OS version:
    10D573
    
    Kernel version:
    Darwin Kernel Version 10.3.0: Fri Feb 26 11:58:09 PST 2010; root:xnu-1504.3.12~1/RELEASE_I386
    System model name: MacBookPro4,1 (Mac-F42C89C8)
    
    System uptime in nanoseconds: 16826217584764
    unloaded kexts:
    com.apple.driver.AppleWWANSupport	2.0.3b0 (addr 0x5b905000, size 0x12288) - last unloaded 14346213108973
    loaded kexts:
    de.novamedia.driver.NMSmartplugSCSIDevice	1.0.1 - last loaded 14251521971331
    com.huawei.driver.HuaweiDataCardECMData	1.19.00
    com.huawei.driver.HuaweiDataCardECMControl	1.19.00
    com.huawei.driver.HuaweiDataCardACMData	4.05.00
    com.regularrateandrhythm.driver.RowmoteIREmu	1.0
    com.parallels.kext.prl_vnic	4.0 3846.436204
    com.parallels.kext.prl_netbridge	4.0 3846.436204
    com.parallels.kext.prl_usb_connect	4.0 3846.436204
    com.parallels.kext.prl_hid_hook	4.0 3846.436204
    com.Cycling74.driver.Soundflower	1.2
    com.manycamllc.driver.ManyCamDriver	0.0.9
    com.fsb.kext.logKext	2.3
    com.AmbrosiaSW.AudioSupport	2.0.1
    com.parallels.kext.prl_hypervisor	4.0 3846.436204
    com.apple.driver.AppleHWSensor	1.9.3d0
    com.apple.driver.AudioAUUC	1.4
    com.apple.driver.AppleIntelPenrynProfile	17
    com.apple.Dont_Steal_Mac_OS_X	7.0.0
    com.apple.driver.AppleUpstreamUserClient	3.3.2
    com.apple.driver.AudioIPCDriver	1.1.2
    com.apple.driver.AppleHDA	1.8.4fc3
    com.apple.GeForce	6.1.0
    com.apple.driver.SMCMotionSensor	3.0.0d4
    com.apple.iokit.AppleYukon2	3.1.14b1
    com.apple.driver.AirPortBrcm43xx	422.91.27
    com.apple.kext.AppleSMCLMU	1.5.0d1
    com.apple.driver.ACPI_SMC_PlatformPlugin	4.1.1d0
    com.apple.driver.AppleLPC	1.4.11
    com.apple.driver.AppleBacklight	170.0.16
    com.apple.filesystems.autofs	2.1.0
    com.apple.driver.AppleUSBTCButtons	1.8.1b1
    com.apple.driver.AppleUSBTCKeyboard	1.8.1b1
    com.apple.driver.AppleIRController	303
    com.apple.iokit.SCSITaskUserClient	2.6.2
    com.apple.BootCache	31
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib	1.0.0d1
    com.apple.iokit.IOAHCIBlockStorage	1.6.1
    com.apple.driver.AppleEFINVRAM	1.3.0
    com.apple.driver.AppleAHCIPort	2.1.1
    com.apple.driver.AppleUSBHub	3.9.6
    com.apple.driver.AppleIntelPIIXATA	2.5.1
    com.apple.driver.AppleUSBEHCI	3.9.6
    com.apple.driver.AppleUSBUHCI	3.9.6
    com.apple.driver.AppleFWOHCI	4.5.7
    com.apple.driver.AppleHPET	1.5
    com.apple.driver.AppleSmartBatteryManager	160.0.0
    com.apple.driver.AppleRTC	1.3.1
    com.apple.driver.AppleACPIButtons	1.3.2
    com.apple.driver.AppleSMBIOS	1.5
    com.apple.driver.AppleACPIEC	1.3.2
    com.apple.driver.AppleAPIC	1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient	104.3.0
    com.apple.security.sandbox	0
    com.apple.security.quarantine	0
    com.apple.nke.applicationfirewall	2.1.11
    com.apple.driver.AppleIntelCPUPowerManagement	104.3.0
    com.apple.iokit.IOSCSIBlockCommandsDevice	2.6.2
    com.apple.iokit.IOUSBMassStorageClass	2.6.1
    com.apple.driver.AppleProfileReadCounterAction	17
    com.apple.driver.AppleProfileTimestampAction	10
    com.apple.driver.AppleProfileThreadInfoAction	14
    com.apple.driver.AppleProfileRegisterStateAction	10
    com.apple.driver.AppleProfileKEventAction	10
    com.apple.driver.AppleProfileCallstackAction	20
    com.apple.iokit.IOSurface	74.0
    com.apple.iokit.IOBluetoothSerialManager	2.3.1f4
    com.apple.iokit.IOSerialFamily	10.0.3
    com.apple.driver.DspFuncLib	1.8.4fc3
    com.apple.iokit.IOFireWireIP	2.0.3
    com.apple.iokit.IO80211Family	310.6
    com.apple.iokit.IONetworkingFamily	1.9
    com.apple.iokit.AppleProfileFamily	41
    com.apple.iokit.IOAudioFamily	1.7.6fc2
    com.apple.kext.OSvKernDSPLib	1.3
    com.apple.driver.AppleHDAController	1.8.4fc3
    com.apple.iokit.IOHDAFamily	1.8.4fc3
    com.apple.driver.AppleSMC	3.0.1d2
    com.apple.driver.IOPlatformPluginFamily	4.1.1d0
    com.apple.nvidia.nv50hal	6.1.0
    com.apple.NVDAResman	6.1.0
    com.apple.iokit.IONDRVSupport	2.1
    com.apple.iokit.IOGraphicsFamily	2.1
    com.apple.driver.BroadcomUSBBluetoothHCIController	2.3.1f4
    com.apple.driver.AppleUSBBluetoothHCIController	2.3.1f4
    com.apple.iokit.IOBluetoothFamily	2.3.1f4
    com.apple.driver.AppleUSBMultitouch	204.12.1
    com.apple.iokit.IOUSBHIDDriver	3.9.6
    com.apple.driver.AppleUSBMergeNub	3.9.6
    com.apple.driver.AppleUSBComposite	3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice	2.6.2
    com.apple.iokit.IOBDStorageFamily	1.6
    com.apple.iokit.IODVDStorageFamily	1.6
    com.apple.iokit.IOCDStorageFamily	1.6
    com.apple.driver.XsanFilter	402.1
    com.apple.driver.AppleEFIRuntime	1.3.0
    com.apple.iokit.IOATAPIProtocolTransport	2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily	2.6.2
    com.apple.iokit.IOAHCIFamily	2.0.3
    com.apple.iokit.IOUSBUserClient	3.9.6
    com.apple.iokit.IOATAFamily	2.5.1
    com.apple.iokit.IOUSBFamily	3.9.6
    com.apple.iokit.IOFireWireFamily	4.2.6
    com.apple.iokit.IOHIDFamily	1.6.2
    com.apple.iokit.IOSMBusFamily	1.1
    com.apple.security.TMSafetyNet	6
    com.apple.kext.AppleMatch	1.0.0d1
    com.apple.driver.DiskImages	283
    com.apple.iokit.IOStorageFamily	1.6
    com.apple.driver.AppleACPIPlatform	1.3.2
    com.apple.iokit.IOPCIFamily	2.6
    com.apple.iokit.IOACPIFamily	1.3.0
    
     
  2. mulo macrumors 68020

    mulo

    Joined:
    Aug 22, 2010
    Location:
    Behind you
    #2
    next time use the code tags
    Code:
    lallala
    this part says it all
    Code:
    Kernel Extensions in backtrace (with dependencies):
    com.huawei.driver.HuaweiDataCardECMData(1.19.00)@0x5d19c000->0x5d1a3fff
    dependency: com.apple.iokit.IOUSBFamily(3.9.6)@0x5b4b2000
    dependency: com.apple.iokit.IONetworkingFamily(1.9)@0x5be54000
    com.apple.iokit.IONetworkingFamily(1.9)@0x5be54000->0x5be69fff
    com.apple.iokit.IOUSBFamily(3.9.6)@0x5b4b2000->0x5b4e2fff
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x5559b000
    you shouldn't happen to be using a 3G modem made by Huawei? try ask your service provider if they have a modem made by another manufacturer.
    that's what caused the panic anyway
     
  3. Jason S. macrumors 6502a

    Joined:
    Jul 23, 2007
    Location:
    Pennsylvania
    #3
    This is called a kernal panic, just so you know in the future.
     
  4. DanielOuteiro thread starter macrumors newbie

    Joined:
    Sep 13, 2010
    #4
    Thank you mulo for the advice.

    Yes I was using a mobile internet pen drive made from Huawei.

    Ok...so now i know what happened...but, what can I do to prevent it from happening again? Should I not use it anymore?

    Thank you both for the very fast answer and kindness.
     
  5. mulo macrumors 68020

    mulo

    Joined:
    Aug 22, 2010
    Location:
    Behind you
    #5
    right on

    You can use it, just know that it can happen any time your using it.
    think back to the moments jut before it happened, what were you doing? uploading large amounts of data? downloading large amounts of data. that might point you towards what you can and cannot do with it without getting panics.

    ideally you should get another modem from another manufacturer, but that may not be possible with your carrier. if not just ask for a replacement, it may be a defective unit, like a friend of mine has a hard drive that whenever he writes to it he gets a panic, I do too for that matter.
     
  6. DanielOuteiro thread starter macrumors newbie

    Joined:
    Sep 13, 2010
    #6
    Just normal browsing, no big thing at all.

    Thank you for your help, i´ll try to monitor and understand why it happened.

    By the way, and thanking you, see this site (don´t know if you already know it): http://nintendo8.com/toplist/
     
  7. wilsonhaven macrumors member

    Joined:
    Oct 12, 2009
    #7
    I'm having the same problem. I bought the T-Mobile Rocket yesterday. My MBP crashes when I start Chrome. So far I don't have the problem with any other browser. I really like the speed. I may return it and wait for the Rocket 2.0.
     
  8. Buzdrive macrumors newbie

    Joined:
    Dec 25, 2010
    #8
    Same problem on two Macs

    I have the same problem on two Mac's one a Power Mac G5 dual and the other a Intel laptop. The Power Mac is now starting to loose some system functions, for instance it will no longer display a desktop picture. Why do I suspect this is a virus? Even though I am using the Intego firewall and virus protection.
     

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