Error message: You have to shut down your computer

Discussion in 'MacBook Pro' started by DanielOuteiro, Sep 13, 2010.

  1. DanielOuteiro macrumors newbie

    Sep 13, 2010
    Today, and for the first time a black square appeared in the center of my screen saying in various languages:

    "You have to shut down your computer pressing the power button and restart it by pressing it again in the power button" (did not copied the text but basically that´s what it said)

    After I restarted it, it appeared a window saying the computer had to shut down and this was in the details (i´m sorry it´s a big error log but i hope it will be useful to someone):

    Interval Since Last Panic Report:  5103855 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    39648260-5CB2-471F-BC6D-A60F5D59E5CD
    Mon Sep 13 18:54:17 2010
    panic(cpu 1 caller 0x2a8ac2): Kernel trap at 0x5d1a08a3, type 14=page fault, registers:
    CR0: 0x8001003b, CR2: 0x0003f679, CR3: 0x00100000, CR4: 0x00000660
    EAX: 0x0003f1d1, EBX: 0x08915000, ECX: 0x09000000, EDX: 0x13da7800
    CR2: 0x0003f679, EBP: 0x7184bb08, ESI: 0x08915000, EDI: 0x13bb7300
    EFL: 0x00010206, EIP: 0x5d1a08a3, CS:  0x00000008, DS:  0x00000010
    Error code: 0x00000000
    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
    0x7184b918 : 0x21b449 (0x5ce420 0x7184b94c 0x2238a5 0x0) 
    0x7184b968 : 0x2a8ac2 (0x590478 0x5d1a08a3 0xe 0x590642) 
    0x7184ba48 : 0x29e9a8 (0x7184ba60 0x8915000 0x7184bb08 0x5d1a08a3) 
    0x7184ba58 : 0x5d1a08a3 (0xe 0x48 0x10 0x8910010) 
    0x7184bb08 : 0x5be5b0cb (0x8915000 0x13bb7300 0x0 0x8) 
    0x7184bb48 : 0x5be5ae0a (0x8915000 0x2 0x13bb7300 0x0) 
    0x7184bb88 : 0x547d8f (0x8915000 0x7184bc00 0x0 0x0) 
    0x7184bbd8 : 0x5be5ae86 (0x13f1d540 0x5be5adc8 0x7184bc00 0x0) 
    0x7184bc28 : 0x5be5af17 (0x8915000 0x13bb7300 0x5be5afc6 0x8915000) 
    0x7184bc58 : 0x5be55d68 (0x8915000 0x13bb7300 0x7 0x13bb7300) 
    0x7184bc78 : 0x534b18 (0x13bb7300 0x8915000 0x7 0x4fd0d4) 
    0x7184bce8 : 0x5463cd (0x8915000 0x7 0x13f0c8c0 0x0) 
    0x7184bd18 : 0x531342 (0x71379c0 0x534a0a 0x8915000 0x7) 
    0x7184bd68 : 0x5356ab (0x13f0c8c0 0x0 0x0 0x825b740) 
    0x7184bde8 : 0x5367bd (0x7 0x13a7c200 0x1 0x0) 
    0x7184be48 : 0x536ef5 (0x13a7c200 0x6 0x0 0xffffffff) 
    0x7184bec8 : 0x536f1d (0x13a7c200 0x6 0x7184bf08 0x72ff000) 
    0x7184bee8 : 0x5b4baed0 (0x13a7c200 0x2 0x1 0x143b3e80) 
    0x7184bf08 : 0x5b4c2333 (0x13a7c200 0x2 0x143b3e8c 0xa9c33d4) 
    0x7184bf28 : 0x5b4c2423 (0x72ff000 0x23ac6252 0x7184bf58 0x4faa50) 
    0x7184bf58 : 0x5b4c24de (0x72ff000 0x0 0x7184bf78 0x2a1596) 
    0x7184bf78 : 0x22fb78 (0x72ff000 0x0 0x7184bfc8 0x2277f7) 
    0x7184bfc8 : 0x29e6cc (0x863ea0 0x0 0xe000002 0xaa994e0) 
          Kernel Extensions in backtrace (with dependencies):
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    Kernel version:
    Darwin Kernel Version 10.3.0: Fri Feb 26 11:58:09 PST 2010; root:xnu-1504.3.12~1/RELEASE_I386
    System model name: MacBookPro4,1 (Mac-F42C89C8)
    System uptime in nanoseconds: 16826217584764
    unloaded kexts:	2.0.3b0 (addr 0x5b905000, size 0x12288) - last unloaded 14346213108973
    loaded kexts:
    de.novamedia.driver.NMSmartplugSCSIDevice	1.0.1 - last loaded 14251521971331
    com.huawei.driver.HuaweiDataCardECMData	1.19.00
    com.huawei.driver.HuaweiDataCardECMControl	1.19.00
    com.huawei.driver.HuaweiDataCardACMData	4.05.00
    com.regularrateandrhythm.driver.RowmoteIREmu	1.0
    com.parallels.kext.prl_vnic	4.0 3846.436204
    com.parallels.kext.prl_netbridge	4.0 3846.436204
    com.parallels.kext.prl_usb_connect	4.0 3846.436204
    com.parallels.kext.prl_hid_hook	4.0 3846.436204
    com.Cycling74.driver.Soundflower	1.2
    com.manycamllc.driver.ManyCamDriver	0.0.9
    com.fsb.kext.logKext	2.3
    com.AmbrosiaSW.AudioSupport	2.0.1
    com.parallels.kext.prl_hypervisor	4.0 3846.436204	1.9.3d0	1.4	17	7.0.0	3.3.2	1.1.2	1.8.4fc3	6.1.0	3.0.0d4	3.1.14b1	422.91.27	1.5.0d1	4.1.1d0	1.4.11	170.0.16	2.1.0	1.8.1b1	1.8.1b1	303	2.6.2	31	1.0.0d1	1.6.1	1.3.0	2.1.1	3.9.6	2.5.1	3.9.6	3.9.6	4.5.7	1.5	160.0.0	1.3.1	1.3.2	1.5	1.3.2	1.4	104.3.0	0	0	2.1.11	104.3.0	2.6.2	2.6.1	17	10	14	10	10	20	74.0	2.3.1f4	10.0.3	1.8.4fc3	2.0.3	310.6	1.9	41	1.7.6fc2	1.3	1.8.4fc3	1.8.4fc3	3.0.1d2	4.1.1d0	6.1.0	6.1.0	2.1	2.1	2.3.1f4	2.3.1f4	2.3.1f4	204.12.1	3.9.6	3.9.6	3.9.0	2.6.2	1.6	1.6	1.6	402.1	1.3.0	2.5.1	2.6.2	2.0.3	3.9.6	2.5.1	3.9.6	4.2.6	1.6.2	1.1	6	1.0.0d1	283	1.6	1.3.2	2.6	1.3.0
  2. mulo macrumors 68020


    Aug 22, 2010
    Behind you
    next time use the code tags
    this part says it all
    Kernel Extensions in backtrace (with dependencies):
    you shouldn't happen to be using a 3G modem made by Huawei? try ask your service provider if they have a modem made by another manufacturer.
    that's what caused the panic anyway
  3. Jason S. macrumors 6502a

    Jul 23, 2007
    This is called a kernal panic, just so you know in the future.
  4. DanielOuteiro thread starter macrumors newbie

    Sep 13, 2010
    Thank you mulo for the advice.

    Yes I was using a mobile internet pen drive made from Huawei. now i know what happened...but, what can I do to prevent it from happening again? Should I not use it anymore?

    Thank you both for the very fast answer and kindness.
  5. mulo macrumors 68020


    Aug 22, 2010
    Behind you
    right on

    You can use it, just know that it can happen any time your using it.
    think back to the moments jut before it happened, what were you doing? uploading large amounts of data? downloading large amounts of data. that might point you towards what you can and cannot do with it without getting panics.

    ideally you should get another modem from another manufacturer, but that may not be possible with your carrier. if not just ask for a replacement, it may be a defective unit, like a friend of mine has a hard drive that whenever he writes to it he gets a panic, I do too for that matter.
  6. DanielOuteiro thread starter macrumors newbie

    Sep 13, 2010
    Just normal browsing, no big thing at all.

    Thank you for your help, i´ll try to monitor and understand why it happened.

    By the way, and thanking you, see this site (don´t know if you already know it):
  7. wilsonhaven macrumors member

    Oct 12, 2009
    I'm having the same problem. I bought the T-Mobile Rocket yesterday. My MBP crashes when I start Chrome. So far I don't have the problem with any other browser. I really like the speed. I may return it and wait for the Rocket 2.0.
  8. Buzdrive macrumors newbie

    Dec 25, 2010
    Same problem on two Macs

    I have the same problem on two Mac's one a Power Mac G5 dual and the other a Intel laptop. The Power Mac is now starting to loose some system functions, for instance it will no longer display a desktop picture. Why do I suspect this is a virus? Even though I am using the Intego firewall and virus protection.

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