Error on my MBP invoice - what should this be?

Discussion in 'MacBook Pro' started by MareLuce, Nov 13, 2016.

  1. MareLuce macrumors 6502a

    Sep 26, 2010
    "[...] Questions? Call 180-067-6277 Mon-Sun 4 a.m. - 10 p.m. PT"

    What is the correct phone number?

    Looks like it's one digit shifted with the last number cut off, but the 676 part is weird. On my phone I have Apple Customer Service as:

    Is the 676 number specific to billing questions?

    --- Also...

    Salesperson < blank >
    Contact BD
    Entry Date 10/27/16
    Ship Date 11/13/16
    Routing UPS

    What / who is "BD"?

    --- FYI, shipment progress on my MBP 15" BTO

    Originally Scheduled For Delivery On: Friday, 11/18/2016

    (Currently) Scheduled For Early Delivery On: Thursday, 11/17/2016
    Estimated Delivery Time: (Austin, Texas) 1:45 P.M. - 5:45 P.M

    Shipment progress:

    1) China 11/13/2016 4:23 A.M. Order Processed: Ready for UPS

    2) Shanghai, China 11/13/2016 4:41 P.M. Origin Scan

    3) Shanghai, China 11/13/2016 7:53 P.M. Departure Scan

    Current status --> 4) Shanghai, China 11/13/2016 8:15 P.M. Arrival Scan

    So it missed the first couple planes out of Shanghai over the weekend.
    But it will be here soon. So jazzed.
  2. Murgatroyd314 macrumors regular

    Feb 10, 2012
    According to GetHuman, one of Apple's customer service numbers is 1-800-676-2775.
  3. bcave098 macrumors 6502a


    Sep 6, 2015
    Northern British Columbia
    Looks like the online store support for Canada (as seen on and based on the fact that the automated system is bilingual).

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