"[...] Questions? Call 180-067-6277 Mon-Sun 4 a.m. - 10 p.m. PT" What is the correct phone number? Looks like it's one digit shifted with the last number cut off, but the 676 part is weird. On my phone I have Apple Customer Service as: 800-692-xxxx not 800-676-xxxx Is the 676 number specific to billing questions? --- Also... Salesperson < blank > Contact BD Entry Date 10/27/16 Ship Date 11/13/16 Routing UPS What / who is "BD"? --- FYI, shipment progress on my MBP 15" BTO Originally Scheduled For Delivery On: Friday, 11/18/2016 (Currently) Scheduled For Early Delivery On: Thursday, 11/17/2016 Estimated Delivery Time: (Austin, Texas) 1:45 P.M. - 5:45 P.M Shipment progress: 1) China 11/13/2016 4:23 A.M. Order Processed: Ready for UPS 2) Shanghai, China 11/13/2016 4:41 P.M. Origin Scan 3) Shanghai, China 11/13/2016 7:53 P.M. Departure Scan Current status --> 4) Shanghai, China 11/13/2016 8:15 P.M. Arrival Scan So it missed the first couple planes out of Shanghai over the weekend. But it will be here soon. So jazzed.