Error on new iPad Pro 10.5 screen

Discussion in 'iPad' started by larzy, Oct 10, 2018.

  1. larzy macrumors regular

    larzy

    Joined:
    Nov 16, 2008
    Location:
    Denmark
    #1
    Just bought a used 10.5 pro very cheap but turns out the screen is faulty. About 1/4 has a different shade. It’s most noticeable on white background when booting up or in calendar app.

    Anyone know what causes this and is it fixable? Can a new screen make it ok and would such error be covered under warranty directly from Apple?

    071E5CDC-BAF5-4DC6-9DF9-280E21E47F03.jpeg

    17AC4939-11A4-4E0A-BC91-17EA546E3089.jpeg
     
  2. mofunk macrumors 68020

    mofunk

    Joined:
    Aug 26, 2009
    Location:
    Americas
    #2
    Update it and see if that will fix it. If it doesn't correct itself take it back to Apple and get a new one.

    I had a problem with my iPad screen once and had Apple replace it. It was basically a software issue which can't be fixed in store.
     
  3. Banglazed macrumors demi-god

    Banglazed

    Joined:
    Apr 17, 2017
    Location:
    Cupertino, CA
    #3
    Check your serial if it is still under warranty.

    https://checkcoverage.apple.com/

    If it is, just take it to Apple for warranty replacement.

    You may want to rule out software issues by updating it or restoring the device since a tech may attempt to do this basic troubleshoot.
     
  4. larzy, Oct 15, 2018
    Last edited: Oct 15, 2018

    larzy thread starter macrumors regular

    larzy

    Joined:
    Nov 16, 2008
    Location:
    Denmark
    #4
    Thanks guys. It will be replaced, so I’m very happy. Looking forward to receiving the exchanged unit :)
     

Share This Page

3 October 10, 2018