Error specific to iOS Mail + Gmail & Wifi

Discussion in 'iPhone Tips, Help and Troubleshooting' started by ntepperman, Jun 23, 2014.

  1. ntepperman macrumors newbie

    Jan 20, 2012
    Phone: iPhone 5
    iOS: 7.1.1
    Carrier: Rogers
    Error: Cannot Get Mail. The mail server "" is not responding. Verify that you have entered the correct account into in Mail settings.

    - I do not get the error in all circumstances.
    - I am getting the error ONLY when I am attached to my work's WiFi. I don't get the error on 3G or on any other WiFi.
    - If I use the Gmail app or any mail client other than iOS Mail, it works fine.
    - I do not have Gmail 2-step verification enabled.
    - re-setting Mail accounts had no effect
    - removing & adding wifi network had no effect

    Anyone have any ideas?
  2. Kryckter macrumors 6502


    Mar 12, 2009
    Have you tried Safari to access gmail on their WIFI? I had a similar problem years ago on a WIFI. I am trying my hardest to remember what I did to fix it...
  3. ntepperman thread starter macrumors newbie

    Jan 20, 2012
    Yes, I can use other clients to access mail. For example:
    - web interface
    - Gmail app
    - Mailbox & other 3rd party apps.

    Based on the overall symptoms, I suspect there's something on the network side of things causing the issue, not my on my iOS devices, but it's hard to say for sure- I can't come up with a way of pinning it down.

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