Error updating itunes

Discussion in 'Mac Apps and Mac App Store' started by TheGambler, Mar 10, 2011.

  1. TheGambler macrumors newbie

    Joined:
    Mar 10, 2011
    #1
    Hey guys this is my first post, not sure if this is the right sub-forum or not, but here's my issue:

    I am running 10.5.8 and am trying to update itunes from 9.2 to the newest current version and keep getting this message:

    The update “iTunes” can’t be installed.

    The Installer could not install some files in “/”. Contact the software manufacturer for assistance.


    I have done my own research and have come up empty so I hope someone here can help.

    Thanks in advance.
     
  2. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #2
  3. TheGambler thread starter macrumors newbie

    Joined:
    Mar 10, 2011
    #3
    GGJ- I am the administrator on my machine and it said "The volume Macintosh HD appears to be OK." when I ran the disk repair.

    Any other ideas LOL? This is driving me nuts...
     
  4. wrldwzrd89 macrumors G5

    wrldwzrd89

    Joined:
    Jun 6, 2003
    Location:
    Solon, OH
    #4
    Repairing permissions is NOT the same as repairing the disk.
     
  5. TheGambler thread starter macrumors newbie

    Joined:
    Mar 10, 2011
    #5
    Thanks wizard i think you may be on to something. This is what I got:

    First Aid failed

    Disk Utility stopped repairing permissions on “Macintosh HD” because the following error was encountered:

    The underlying task reported failure on exit.



    Any remedies for this? Sorry for all the questions, Im rather inexperienced with this...
     
  6. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #6
    A little troubleshooting tip: Whenever you get an error message of any kind, try a Google search for the exact text of the error message. Many times, it will lead you directly to the answer you seek:

    Disk Utility reports "Underlying task reported failure" when repairing a volume
     

Share This Page