eSATA upgrade from OWC.

Discussion in 'iMac' started by skiltrip, Feb 15, 2011.

  1. skiltrip macrumors 68030

    May 6, 2010
    New York
    Anyone done this?

    Im considering it. One other question that I'll also ask OWC is, does it void your warranty?
  2. sportster macrumors 6502

    Jul 7, 2010
    Katy, TX
  3. GGJstudios macrumors Westmere


    May 16, 2008
    From the iMac User's Guide:
  4. al2o3cr macrumors regular

    Oct 14, 2009
    Um, they cut a *hole* in the bottom of the iMac. I'm pretty sure that's going to FUBAR any warranty coverage...
  5. rkaufmann87 macrumors 68000


    Dec 17, 2009
    Folsom, CA
    Like the others I agree this will invalidate your Apple warranty. However OWC is a reputable company and they do offer warranties on their products. I would recommend contacting them and asking your question point blank. If you like what you hear ask if they have written documentation that substantiates any claims.
  6. skiltrip thread starter macrumors 68030

    May 6, 2010
    New York
    pretty cool. found this...

    OWC will assist/fulfill the iMac factory warranty as well parts and labor for all OWC installed enhancements. The warranty term start date is based on the serial number of your iMac and the Apple recorded date of sale for the machine upgraded.

    Standard Fulfillment through term of original 1 year Factory Warranty (up to 1 Year) - no charge
    Three Year Extended (Adds 2 Years to standard - maximum of 3 years) (Add $169)

    so they basically take over your warranty. and offer you extended warranty for the same cost as AppleCare.
  7. GGJstudios, Feb 15, 2011
    Last edited: Feb 15, 2011

    GGJstudios macrumors Westmere


    May 16, 2008
    I wouldn't count on that. It sounds like OWC is saying they'll basically cover the parts you buy from them with the same coverage that Apple provides on the rest of your iMac. It doesn't mean that if you need a logic board replaced and Apple won't do it under warranty because you voided it, that OWC will pay for Apple to replace your logic board. Instead, it sounds like since you void your Apple warranty, OWC will do any repair work on your Mac, rather than Apple doing it.
    It also appears that OWC has the same restriction as Apple:
  8. Detosx macrumors regular

    Aug 27, 2010
    Am I right in saying that if you are prepared to cut the ESATA cable and solder it back together you are able to squeeze that cable through without cutting the case? Also, I don't realistically have the option of sending my iMac to the US.
  9. Meyvn, Feb 16, 2011
    Last edited: Feb 16, 2011

    Meyvn macrumors 6502

    Feb 3, 2005
    OWC aren't "users." They're Apple Certified. So if they're doing other things that Apple Certified Technicians are allowed to do without voiding your warranty (hard drive replacements, repairs, etc), it won't void your warranty.

    Of course, if OWC replaces things for you, Apple isn't going to warranty those parts, because you didn't buy them from Apple.

    An eSATA install & case mod, on the other hand, is not something Apple Certified technicians are ordinarily allowed to do. So that's almost definitely going to technically void your warranty. You might run into a super-nice/awesome Apple Technician who'll choose to overlook it as long as it's done properly (which is what OWC would do), but it's definitely grounds to not honor your AppleCare, for sure.

    Basically, Apple considers the warranty valid on the machines they sell, and the options they sell them with, not on "anything that this machine could possibly be made to do." Which makes sense, frankly. If you were a cook, and you guaranteed your food wouldn't make your customers sick, you wouldn't extend that guarantee to other things the customers put on/in your food.

    In simple terms: the eSATA thing specifically means you're taking a huge warranty risk by doing this. OWC's work isn't shoddy, but don't count on anyone else footing the bill if something goes wrong in the future, even if it's totally unrelated to the eSATA install. Personally, I simply wouldn't do it unless my machine was already out of warranty, or I felt comfortable doing any future repairs myself.
  10. GGJstudios macrumors Westmere


    May 16, 2008
    I didn't post that in reference to OWC doing the work. I posted that for any users who might consider doing the work themselves.
  11. Ethernaught macrumors newbie

    Feb 11, 2011
    Don't really understand why people are uptight about "voiding" their warranty. Plugging a cable into a sata port on the logic board then mounting the other end to the case is not rocket science. Did this upgrade myself less than a week ago for less than $6.00, even posted on it .

    I realized that if I F'd up the iMac I would have had to pay for any repairs. Having replaced hard drives in pc's and adding an occasional PCI card, this was not any harder.

    Would be more worried about shipping my iMac to someone for this simple upgrade than the actual act of opening it up.
  12. StruckANerve macrumors 6502

    Dec 31, 2008
    Rio Rancho, NM

    This is a great post. People need to stop being so scared of opening up their iMacs. They are not hard to work on.
  13. panzer06 macrumors 68030


    Sep 23, 2006
    I agree so long as it's done with the understanding they can break a cable or cause other damage while inside. Proceed with patience and care and it will be fine


Share This Page