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Cerebrus' Maw

macrumors 6502
Original poster
Mar 9, 2008
409
1
Brisbane, Australia
Well, this is odd.

My airport is working fine, but everytime I connect my ethernet cable, it kills my internet. I just get a continuos white page, with waiting for Google at the bottom (or whatever website I try) Kills it instantly, within a second I would say.

Ethernet is getting good IP address from router, and is using the same DNS as Airport.
I've tried the usuals including:

Power cycle everything,
Turn off airport while trying the ethernet,
new Location,
Different User account,
Tried URL address and IP address,
Different Browsers,
From Terminal: dscacheutil -flushcache
Used Different computer, works fine
reset PRAM

Whats odd, is that I cant even log into my router. Also, even though I cant reach these websites, I can ping them. Trace route does show an interesting problem where I dont seem to get out of my ISP's servers.
Code:
traceroute: Warning: www.google.com has multiple addresses; using 203.217.23.29
traceroute to www.l.google.com (203.217.23.29), 64 hops max, 52 byte packets
 1  192.168.0.1 (192.168.0.1)  1.026 ms  0.660 ms  0.568 ms
 2  * nexthop.qld.iinet.net.au (203.55.228.88)  17.727 ms  17.392 ms
 3  gi1-2.bne-pipe-bdr2.iinet.net.au (203.215.8.14)  20.766 ms  21.761 ms *
 4  * po1.bne-pipe-bdr1.iinet.net.au (203.215.20.144)  84.378 ms  31.651 ms
 5  gi1-0-4.syd-ult-core1.iinet.net.au (203.215.20.100)  30.342 ms *  31.713 ms
 6  te1-4.syd-ult-bdr1.iinet.net.au (203.215.20.31)  30.363 ms *  40.002 ms
 7  te1-2.syd-ult-bdr2.iinet.net.au (203.215.20.147)  30.349 ms  30.414 ms *
 8  gi0-28.syd-ult-hsa1.iinet.net.au (203.215.16.67)  31.115 ms *  30.417 ms
 9  * * *
Also, under network utility->info, I seem to have an unusually high Recv Errors. Recv Packets:396, Recv Errors:349

I ran tcpdump -n -i en0 port 53 from terminal and got this:
Code:
tcpdump: WARNING: en0: no IPv4 address assigned
tcpdump: verbose output suppressed, use -v or -vv for full protocol decode
listening on en0, link-type EN10MB (Ethernet), capture size 65535 bytes
03:27:50.029469 IP 192.168.0.2.56449 > 192.168.0.1.53: 1831+ PTR? 2.0.168.192.in-addr.arpa. (42)
03:27:50.115771 IP 192.168.0.1.53 > 192.168.0.2.56449: 1831 NXDomain 0/0/0 (42)
03:27:52.940554 IP 192.168.0.2.63408 > 192.168.0.1.53: 349+ A? slogin.oscar.aol.com. (38)
03:27:53.041436 IP 192.168.0.2.65506 > 192.168.0.1.53: 32196+ AAAA? slogin.oscar.aol.com. (38)
03:27:53.303032 IP 192.168.0.1.53 > 192.168.0.2.65506: 32196 1/0/0 CNAME slogin.gslogin.oscar.aol.com. (67)
03:27:53.391666 IP 192.168.0.2.54255 > 192.168.0.1.53: 56895+ A? slogin.gslogin.oscar.aol.com. (46)
03:27:53.491742 IP 192.168.0.2.50145 > 192.168.0.1.53: 24092+ AAAA? slogin.gslogin.oscar.aol.com. (46)
03:27:53.708753 IP 192.168.0.1.53 > 192.168.0.2.50145: 24092 0/0/0 (46)
03:27:54.192362 IP 192.168.0.2.63671 > 192.168.0.1.53: 56241+ PTR? 1.97.168.192.in-addr.arpa. (43)
03:27:54.492418 IP 192.168.0.2.54255 > 192.168.0.1.53: 56895+ A? slogin.gslogin.oscar.aol.com. (46)
03:27:54.535936 IP 192.168.0.1.53 > 192.168.0.2.54255: 56895 1/0/0 A 64.12.202.117 (62)
03:27:55.194160 IP 192.168.0.2.63671 > 192.168.0.1.53: 56241+ PTR? 1.97.168.192.in-addr.arpa. (43)
03:27:55.212982 IP 192.168.0.1.53 > 192.168.0.2.63671: 56241 NXDomain 0/0/0 (43)
03:27:55.216081 IP 192.168.0.2.51649 > 192.168.0.1.53: 18145+ PTR? 1.203.168.192.in-addr.arpa. (44)
03:27:56.218021 IP 192.168.0.2.51649 > 192.168.0.1.53: 18145+ PTR? 1.203.168.192.in-addr.arpa. (44)
03:27:56.237634 IP 192.168.0.1.53 > 192.168.0.2.51649: 18145 NXDomain 0/0/0 (44)
03:28:18.740472 IP 192.168.0.2.52057 > 192.168.0.1.53: 4653+ A? www.guardian.co.uk. (36)
03:28:19.742866 IP 192.168.0.2.52057 > 192.168.0.1.53: 4653+ A? www.guardian.co.uk. (36)
03:28:22.748700 IP 192.168.0.2.52057 > 192.168.0.1.53: 4653+ A? www.guardian.co.uk. (36)
03:28:22.769395 IP 192.168.0.1.53 > 192.168.0.2.52057: 4653 1/0/0 A 77.91.249.30 (52)
03:28:54.230828 IP 192.168.0.2.54275 > 192.168.0.1.53: 42061+ A? gmail-imap.l.google.com. (41)

Any help would be massively appreciated.
 
Bad cable, perhaps? Try a different cable between your computer and the wall Ethernet port.

My thought also, but I used the exact same cables when I used the other computer, and that worked fine.

Edit: Also, this broadband comes over the phone line, so my box is a modem/router. Cant direct connect to the wall.
 
My thought also, but I used the exact same cables when I used the other computer, and that worked fine.
So it's not the cable... the next thing to check is the settings on the router and computer. Some ISPs require MAC address cloning for authentication purposes, for example. It could be that the other computer you tried is set up properly for Internet access, while the first computer is not (at least not for Ethernet).
 
Right, gonna hard reset my router.

Regarding the authentication, there was nothing like that when I setup the internet here (i ordered/setup etc)

In fact, I think initial setup could only be done via cable...
 
ok, problem definitely seems to be on the Mac side.

Reset my router, and the macbook still couldnt connect to it. Its odd. It seems to resolve domain names, but then just waits....and waits....
 
Run network diagnostics and then post your picture here.

Network diagnostics will definitley tell you where the problem is.

Don't make a lifetime issue out of something simple to fix.

--Eric
 
attachment.php


This is the problem. To all intents and purposes, my mac thinks I am connect to the net. I can ping, lookup and stat and traceroute.
It just seems that my mac wants nothing to do with any data that comes from the router.

Admittedly the traceroute seems a bit iffy, but this could from the packages never reaching my computer, and therefore never being Acked.
 

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Does IM work? Mail? iTunes? or is just the browser?

Do you have a proxy configured in network settings?
 
I would guess that DNS is the likely culprit. Check the Airport and Ethernet DNS settings, see if they differ. You may have a bad DNS server entered into your Ethernet settings, or none at all (which would mean your ISP's were malfunctioning).

jW
 
Your tcpdump log says: No IP-address assigned.

Do a ifconfig in Terminal and post the output. It looks like the interface is down / not getting an address from the router.
 
Solved!!

Thank you Pinky, definitely pointed me in the right direction.

Under Advanced for the Ethernet communication, went to the Ethernet Tab, and had to changed the Speed from Autoselect down to 10baseT/UTP.

For your curiosity, here is the ifconfig dump
Code:
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
	inet6 ::1 prefixlen 128 
	inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1 
	inet 127.0.0.1 netmask 0xff000000 
gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
stf0: flags=0<> mtu 1280
en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
	ether 00:1f:f3:5a:34:98 
	inet6 fe80::21f:f3ff:fe5a:3498%en0 prefixlen 64 scopeid 0x4 
	inet 192.168.0.3 netmask 0xffffff00 broadcast 192.168.0.255
	media: autoselect (100baseTX <full-duplex,flow-control>)
	status: active
en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
	ether 00:1f:5b:b7:5e:a6 
	inet6 fe80::21f:5bff:feb7:5ea6%en1 prefixlen 64 scopeid 0x5 
	inet 192.168.0.4 netmask 0xffffff00 broadcast 192.168.0.255
	media: <unknown subtype>
	status: active
fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 2030
	lladdr 00:1f:f3:ff:fe:6a:8d:d8 
	media: autoselect <full-duplex>
	status: inactive
vmnet8: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
	ether 00:50:56:c0:00:08 
	inet 192.168.97.1 netmask 0xffffff00 broadcast 192.168.97.255
vmnet1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
	ether 00:50:56:c0:00:01 
	inet 192.168.203.1 netmask 0xffffff00 broadcast 192.168.203.255

Edit : Odd that en1 (airport) has Media:Unknown but worked, while en0 (ethernet) had the 100baseTX. Thats what made me think to change it.
Thanks again guys!
 
Hi!

I am not familiar with all the terms you use, but I am pretty sure I experience the same problem as you did originally. Being no technician I have tried the following:

- Testing through cable and trough wireless router
- Trying different browsers
- Rebooting and rebooting
- Checking that everything was set to "automatic"
- Doing what you did, reduce the speed - had no effect.


I get the correct IP-address, according to my ISP. I have a whole load of recv errors. I get for example "waiting for www.macrumors.com", but nothing ever happens.

I know that the system is working on other networks, but they have different ISP's.

When talking to the ISP on the phone, all they say is: "Do you have a firewall installed perhaps?".

Anyone know what this could be?
 
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