I received a thank you card from a customer recently. Which also included a gift card.
I am uncertain what proper etiquette would dictate. I've read that simply acknowledging it is correct the next time I see them. Otherwise it becomes a cycle of thank you for the thank you.
However, I may not see them for again for months or even over a year. I don't want them to think I am unappreciative, by not responding. I occasionally get tips or gifts but it is always from clients at the time I see them, so I can thank them immediately.
I rarely check my mail so it was at least three weeks after they sent it that I opened it. A couple more as I kept putting it off. Wanting to avoid the awkwardness of it all. So a phone call seems a bit belated.
I wrote a you're welcome letter. It just seems odd to actually send it. As does a thank you for a thank you.
Letter sample. Names have been altered.
Dear Mortimer and Clarice Griswald,
You're welcome, the gift card is much appreciated. I will put it to good use. It is heartening to hear you were so well pleased with my work.
With appreciation,
Sancho Panza
I am uncertain what proper etiquette would dictate. I've read that simply acknowledging it is correct the next time I see them. Otherwise it becomes a cycle of thank you for the thank you.
However, I may not see them for again for months or even over a year. I don't want them to think I am unappreciative, by not responding. I occasionally get tips or gifts but it is always from clients at the time I see them, so I can thank them immediately.
I rarely check my mail so it was at least three weeks after they sent it that I opened it. A couple more as I kept putting it off. Wanting to avoid the awkwardness of it all. So a phone call seems a bit belated.
I wrote a you're welcome letter. It just seems odd to actually send it. As does a thank you for a thank you.
Letter sample. Names have been altered.
Dear Mortimer and Clarice Griswald,
You're welcome, the gift card is much appreciated. I will put it to good use. It is heartening to hear you were so well pleased with my work.
With appreciation,
Sancho Panza