Everyone that Pre-ordered from POWER SUPPORT.

Discussion in 'iPhone Accessories' started by nin7474, Jul 2, 2010.

  1. nin7474 macrumors 6502

    Joined:
    Mar 29, 2009
    #1
    Did your CC get charged?
    Because mine has and i sent them a email (waiting for reply) asking why it was charged for a product almost a month away from release. Most businesses won't charge you till the item is In Stock AND Shipped. It's not about the money, it's them not stating they would do that.
     
  2. christyn macrumors 6502a

    Joined:
    Jun 18, 2009
    Location:
    Salt Lake
    #2
    When did you order? Is it possible it's just the pre-auth charge and will drop off in a day or so?

    This was the case with mine anyways..
     
  3. nin7474 thread starter macrumors 6502

    Joined:
    Mar 29, 2009
    #3
    6/29, i'll keep that in mind
     
  4. IdiotWithAGun macrumors newbie

    Joined:
    Apr 30, 2009
    #4
    was anyone surprised about the amount for shipping?
     
  5. nin7474 thread starter macrumors 6502

    Joined:
    Mar 29, 2009
    #5
    $6.95 is ridiculous for something so small and weighs close to nothing.
     
  6. jefftroll macrumors member

    Joined:
    May 21, 2010
    Location:
    DFW
    #6
    I was charged as soon as I ordered which is lame since it will not ship until late June.
     
  7. nin7474 thread starter macrumors 6502

    Joined:
    Mar 29, 2009
    #7
    That was my beef. They replied to my email and just said they do that and my options were keep my order or cancel.
     
  8. IdiotWithAGun macrumors newbie

    Joined:
    Apr 30, 2009
    #8
    sarcasm?
     
  9. nin7474 thread starter macrumors 6502

    Joined:
    Mar 29, 2009
    #9
    unfortunately, NO:rolleyes:
     
  10. irich25 macrumors regular

    Joined:
    Jun 20, 2010
    #10
    late July*
     
  11. daihard macrumors 6502a

    daihard

    Joined:
    Feb 19, 2008
    Location:
    Seattle, WA
    #11
    Same here. I pre-ordered mine on June 23. They wasted no time charging it on my credit card on the same day!

    My shipping is $5.65. Still pretty high considering how small the package will be.

    How can I find when to receive it?
     
  12. nin7474 thread starter macrumors 6502

    Joined:
    Mar 29, 2009
    #12
    I'm assuming they'll email us when it's shipped. Hopefully....:rolleyes:
     
  13. frozencarbonite macrumors 6502

    frozencarbonite

    Joined:
    Aug 3, 2006
    #13
    Wow, the way they worded that sounds rude. Is Power Support channeling the arrogance of Steve Jobs?

    I was going to go ahead and pre-order from them. I'm now going to wait until closer to the end of the month. I have a vacation coming up and want to keep any little bit of money I can for that.
     
  14. CrAkD macrumors 68040

    CrAkD

    Joined:
    Feb 15, 2010
    Location:
    Boston, MA
    #14
    power support films look nice but their prices are outrageous.
     
  15. nin7474 thread starter macrumors 6502

    Joined:
    Mar 29, 2009
    #15
    they weren't really rude

    "I apologize for the inconvenience. Unfortunately, we charged our first
    several customers who placed pro-orders. If you like, we can cancel your
    order and refund your account. Then you are free to reorder as the problem
    has been resolved. Please advise on how you would like to proceed. Thank
    you.

    Terrance
    Customer Service
    Power Support USA
    1430 Flower St.
    Glendale, CA 91201"
     
  16. frozencarbonite macrumors 6502

    frozencarbonite

    Joined:
    Aug 3, 2006
    #16
    Oh, well that sounds a lot nicer. So they are not actually charging until they ship.
     
  17. nin7474 thread starter macrumors 6502

    Joined:
    Mar 29, 2009
    #17
    Did Power Support ever explain WHY it's shipping/released so late??
     
  18. coasterider macrumors regular

    Joined:
    Jun 29, 2010
    Location:
    Washington, DC
    #18
    I thought companies were not allowed to charge your credit card until the item is at least ready to be shipped or being shipped. At least, that's my experience. If its a big deal you can always file a claim with the credit card company.
     
  19. BoleCailey macrumors member

    Joined:
    Jan 27, 2009
    #19
    They are allowed to charge your card before stuff ships. It is just generally considered bad business ethics.
     

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