Exactly What Part Did Apple Repair?

Discussion in 'MacBook Pro' started by appleguy123, Oct 29, 2010.

  1. appleguy123 macrumors 603

    appleguy123

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    #1
    Two of my keys popped out of the keyboard on my Unibody MacBook Pro, and Apple said that they didn't have the parts to fix in stock.
    Four days later, when I got it, Apple said on the repair sheet that they replaced "Top case with backlit keyboard" and quoted a price of $385.
    Exactly what part is that? The space bar still has the same wear and tear as it did, and the distinctive marks my unibody enclosure are still there. What did they do that costed so much?
    I have AppleCare so I didn't have to pay this bill, I'm just curious.
     
  2. devilstrider macrumors 6502a

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  3. appleguy123 thread starter macrumors 603

    appleguy123

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    #3
    ? I have absolutely no clue what you are trying to say.
     
  4. devilstrider macrumors 6502a

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    #4
    Meaning if they do this to you with apple care and that meant you did not have to pay. Imagine what they do to people without apple care.
     
  5. calvy macrumors 65816

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    Sep 17, 2007
    #5
    I'm with appleguy123 on this one. You are making no sense, and certainly aren't answering his question.
     
  6. SDub90 macrumors 6502a

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    Long Island
    #6
    "Top case with keyboard" is supposed to be the keyboard, trackpad, and the component that makes up the palmrest area and mount of the keyboard and trackpad. If you're saying that the palm rest area has the same amount of damage as before, then it's possible that they just popped off the top case and replaced just the keyboard (underneath the topcase - includes all the keys).
     
  7. devilstrider macrumors 6502a

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    #7
    Oh I'm sorry I put got instead of get.
     
  8. appleguy123 thread starter macrumors 603

    appleguy123

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    #8
    I do think that the trackpad feels different, but this is definitely my palm rest.
     
  9. TheBritishBloke macrumors 68030

    TheBritishBloke

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    Jul 21, 2009
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    United Kingdom
    #9
    They cant order the keyboard in on its own I believe.. So they probably took the keys that needed replacing off the too case they got in, and stuck it on yours. I don't really see the point in that though
     
  10. Sankersizzle macrumors 6502a

    Sankersizzle

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    #10
    Um, wat?
     

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  11. DesmoPilot macrumors 65816

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    Feb 18, 2008
    #11
    The top case and keyboard are one part, trackpad is separate.
     

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