Exactly which cords work with Mophie Juice Pack Helium for iPhone 5

Discussion in 'iPhone Accessories' started by RandomHavoc, Aug 27, 2013.

  1. RandomHavoc macrumors member

    Joined:
    May 26, 2010
    #1
    Okay, so I bought this Mophie Juice Pack Helium for iPhone 5 case thinking one of the big benefits is that now I could start getting extra cords for only $1 by buying the micro USB cords off of ebay. But the 3 I ordered just arrived and when I plug them in it says "charging is not supported on this device".
    I checked on Mophie.com's FAQ and it says you can get that message because you bought a 3rd party micro USB.
    So what the heck? Can I only use cables I buy specifically from Mophie with this device? If so, it's still cheaper than getting Lightning cables right from Apple, but a lot more than the $1 cables from Ebay.

    If I have to go with a Mophie specific one this looked still like a better deal than buying from Mophie.com, but then I'm still not guaranteed it will work.
    http://www.ebay.ca/itm/2x-US-B-Cabl...DA_Cables_Adapters&hash=item5af486ad2c&_uhb=1

    Thoughts?
     
  2. Zmanbaseball2 macrumors 68040

    Zmanbaseball2

    Joined:
    Aug 24, 2012
    Location:
    New York, USA
    #2
    You either got defective cables or those one are just crap that don't deliver enough power to charge the case. It might be your wall charger too.
    Better wall charger:
    Motorola USB Wall Charger with Micro USB Data Cable - Bulk Packaging (Black)
    http://amzn.com/B005LFXBJG
    Choose from these if you want too:
    Monoprice 1.5-Feet 28AWG USB 2.0 A Male to 5-pin micro-B Male Cable, Black
    http://amzn.com/B002HZYBZ6
    3 Pack Lot 6FT 6FEET USB2.0 A to Micro B Data Sync Charge Cable
    http://amzn.com/B00AR4M04S
     

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