Excel 08 keeps crashing...help!

Discussion in 'Mac Basics and Help' started by lilomal, Aug 16, 2009.

  1. lilomal macrumors newbie

    Joined:
    Aug 16, 2009
    #1
    My excel (office 2008) keeps crashing as soon as I open up.:confused: I receive this error message:

    Microsoft Error Reporting log version: 2.0

    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2009-08-16 20:30:17 +0200
    Application Name: Microsoft Excel
    Application Bundle ID: com.microsoft.Excel
    Application Signature: XCEL
    Application Version: 12.2.0.090605
    Crashed Module Name: libSystem.B.dylib
    Crashed Module Version: unknown
    Crashed Module Offset: 0x00007c4f
    Blame Module Name: libSystem.B.dylib
    Blame Module Version: unknown
    Blame Module Offset: 0x00007c4f
    Application LCID: 1053
    Extra app info: Reg=en Loc=0x041d


    Thread 0 crashed:

    # 1 0x9535fc4f in _signgam + 0x951B8D2B (libSystem.B.dylib + 0x00007c4f)
    # 2 0x969dd786 in .objc_class_name___NSCFSet + 0x96892846 (CoreFoundation + 0x00075786)
    # 3 0x90b5505e in _SCDynamicStoreCopyComputerName_proc.41083 + 0x90ABE716 (LaunchServices + 0x0001205e)
    # 4 0x90b54959 in _SCDynamicStoreCopyComputerName_proc.41083 + 0x90ABE011 (LaunchServices + 0x00011959)
    # 5 0x015c9ce5 in _McpDestroyScriptMenu + 0x00003155 (MicrosoftComponentPlugin + 0x0016bce5)
    # 6 0x015c9e2e in _McpCreateScriptMenu + 0x00000066 (MicrosoftComponentPlugin + 0x0016be2e)
    # 7 0x00885ee9 in __mh_execute_header + 0x00884EE9 (Microsoft Excel + 0x00884ee9)
    # 8 0x0000246e in __mh_execute_header + 0x0000146E (Microsoft Excel + 0x0000146e)
    # 9 0x00002395 in __mh_execute_header + 0x00001395 (Microsoft Excel + 0x00001395)

    X86 Thread State:
    eax: 0x00013db0 ebx: 0x9535f431 ecx: 0xc0004f6e edx:0xc0000003
    edi: 0x1fb74430 esi: 0x00000000 ebp: 0xbffff5c8 esp:0xbffff480
    ss: 0x0000001f eip: 0x9535fc4f cs: 0x00000017 ds:0x0000001f
    es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010246


    Thread 1:

    # 1 0x953593a6 in _signgam + 0x951B2482 (libSystem.B.dylib + 0x000013a6)
    # 2 0x953e0eab in _signgam + 0x95239F87 (libSystem.B.dylib + 0x00088eab)
    # 3 0x02117d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
    # 4 0x021173e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
    # 5 0x0211746c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
    # 6 0x02117f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
    # 7 0x9538a155 in _signgam + 0x951E3231 (libSystem.B.dylib + 0x00032155)
    # 8 0x9538a012 in _signgam + 0x951E30EE (libSystem.B.dylib + 0x00032012)

    X86 Thread State:
    eax: 0xffffffa6 ebx: 0x953d0287 ecx: 0xb00a0a5c edx:0x953593a6
    edi: 0x00000f75 esi: 0x3fe8014b ebp: 0xb00a0ac8 esp:0xb00a0a5c
    ss: 0x0000001f eip: 0x953593a6 cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202


    Thread 2:

    # 1 0x9536046e in _signgam + 0x951B954A (libSystem.B.dylib + 0x0000846e)
    # 2 0x9538adcd in _signgam + 0x951E3EA9 (libSystem.B.dylib + 0x00032dcd)
    # 3 0x916f145c in __CMProfileID + 0x9161E338 (ColorSync + 0x0003345c)
    # 4 0x91703d8e in __CMProfileID + 0x91630C6A (ColorSync + 0x00045d8e)
    # 5 0x9538a155 in _signgam + 0x951E3231 (libSystem.B.dylib + 0x00032155)
    # 6 0x9538a012 in _signgam + 0x951E30EE (libSystem.B.dylib + 0x00032012)

    X86 Thread State:
    eax: 0x0000014e ebx: 0x9538aded ecx: 0xb0122e7c edx:0x9536046e
    edi: 0x04863da4 esi: 0xb0123000 ebp: 0xb0122ef8 esp:0xb0122e7c
    ss: 0x0000001f eip: 0x9536046e cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


    Loaded modules:

    0: Microsoft Excel (12.2.0.090605 Reg=en Loc=0x041d): /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
    1: Netlib: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
    2: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
    3: MicrosoftOffice: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/MicrosoftOffice
    4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/MicrosoftOLE
    5: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions/12/MicrosoftOLEAutomation
    6: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUrlMoniker
    7: merp: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
    8: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
    9: OfficeArt: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
    10: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
    11: SmartArt: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
    12: MicrosoftOleo: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/MicrosoftOleo
    13: MicrosoftChartPlugin: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin
    14: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
    15: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    16: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    17: RawCamera (471 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    18: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
    19: MSXML: /Applications/Microsoft Office 2008/Office/MSXML.framework/MSXML
    20: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore
    21: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
    22: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    23: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
    24: InstallServer: /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallServer
    25: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    26: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    27: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    28: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
    29: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
    30: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
    31: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
    32: libbsm.dylib: /usr/lib/libbsm.dylib
    33: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
    34: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    35: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    36: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    37: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    38: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    39: Shortcut: /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
    40: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
    41: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
    42: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
    43: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
    44: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
    45: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
    46: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
    47: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
    48: libz.1.dylib: /usr/lib/libz.1.dylib
    49: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    50: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
    51: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
    52: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    53: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
    54: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    55: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    56: HelpData: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
    57: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    58: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
    59: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
    60: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
    61: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    62: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
    63: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    64: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    65: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    66: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
    67: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    68: libffi.dylib: /usr/lib/libffi.dylib
    69: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
    70: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
    71: libcups.2.dylib: /usr/lib/libcups.2.dylib
    72: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
    73: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
    74: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    75: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    76: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
    77: libauto.dylib: /usr/lib/libauto.dylib
    78: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    79: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
    80: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    81: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
    82: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
    83: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    84: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
    85: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    86: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
    87: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    88: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    89: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
    90: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
    91: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    92: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
    93: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    94: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
    95: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
    96: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
    97: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
    98: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
    99: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    100: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
    101: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    102: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    103: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    104: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
    105: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
    106: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
    107: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
    108: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
    109: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
    110: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
    111: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    112: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
    113: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    114: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
    115: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
    116: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    117: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

    Operating System Information
    Operating System: Mac OS X 10.5.7 (Build 9J61)
    CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
    gestaltPhysicalRAMSize err = 0, result = 2047 MB
    gestaltSystemVersion err = 0, result = 0x1057
    Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280

    Microsoft Application Information:
    Error Reporting UUID: B9F435AF-F487-4872-848F-A054C6F0B900
    Time from launch: 0 hours, 0 minutes, 2 seconds
    Total errors on this client: 48


    PLEASE HELP!

    Thanks!
     
  2. celticpride678

    Joined:
    Feb 15, 2009
    Location:
    Boston, MA
    #2
    It seems like you have not updated to 12.2.1.

    Please update and see if that helps. If not, I would recommend reinstalling Office 2008.
     
  3. lilomal thread starter macrumors newbie

    Joined:
    Aug 16, 2009
    #3
    i just did that, and reinstalled:
     

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