Excel 2008 crashes on a regular basis for no reason

Discussion in 'Mac Apps and Mac App Store' started by julienfroger, Jul 4, 2010.

  1. julienfroger macrumors newbie

    Joined:
    Jul 4, 2010
    #1
    Dear All
    I just arrived on your website - hello to everybody.
    I am so happy to find this forum...
    I have a problem with my Mac Excel 2008 which crashes all the time since 3 days - for no reason.
    The spreadsheet closes suddently after sometime 10 secondes, or 15 minutes. I always loose my work so I got into the habit of saving my doc every 10 seconds but it gets me mad after 3 days of work like that... !

    My Config: MAC OS X 10.6.4 / 2.66 Intel Cor i7 / 4Go DDR3 / MacBook

    HEre is the error I get

    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2010-07-04 21:48:14 +0800
    Application Name: Microsoft Excel
    Application Bundle ID: com.microsoft.Excel
    Application Signature: XCEL
    Application Version: 12.2.5.100505
    Crashed Module Name: libobjc.A.dylib
    Crashed Module Version: unknown
    Crashed Module Offset: 0x00005edb
    Blame Module Name: libobjc.A.dylib
    Blame Module Version: unknown
    Blame Module Offset: 0x00005edb
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409


    Thread 0 crashed:
    # 1 0x9158a34e in __dispatch_hw_config + 0x913CC3C6 (libSystem.B.dylib + 0x0000134e)
    # 2 0x014dfd8b in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x00080d8b)
    # 3 0x9108eeb6 in __gTECMasterGlobals + 0x90D61F12 (CarbonCore + 0x00026eb6)
    # 4 0x915b7a19 in __dispatch_hw_config + 0x913F9A91 (libSystem.B.dylib + 0x0002ea19)
    # 5 0x915b789e in __dispatch_hw_config + 0x913F9916 (libSystem.B.dylib + 0x0002e89e)

    X86 Thread State:
    eax: 0xffffffda ebx: 0x910c11a6 ecx: 0xb0313e6c edx:0x9158a34e
    edi: 0xb0313f46 esi: 0x00000000 ebp: 0xb0313e98 esp:0xb0313e6c
    ss: 0x0000001f eip: 0x9158a34e cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


    Loaded modules:

    0: Microsoft Excel (12.2.5.100505 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
    1: Netlib: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
    2: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
    3: MicrosoftOffice: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/MicrosoftOffice
    4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/MicrosoftOLE
    5: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions/12/MicrosoftOLEAutomation
    6: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUrlMoniker
    7: merp: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
    8: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
    9: OfficeArt: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
    10: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
    11: SmartArt: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
    12: MicrosoftOleo: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/MicrosoftOleo
    13: MicrosoftChartPlugin: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin
    14: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
    15: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
    16: libPDFRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
    17: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    18: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
    19: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resources/libFontRegistryUI.dylib
    20: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    21: MSXML: /Applications/Microsoft Office 2008/Office/MSXML.framework/MSXML
    22: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore
    23: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
    24: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
    25: NetFS: /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    26: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
    27: liblangid.dylib: /usr/lib/liblangid.dylib
    28: FamilyControls: /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
    29: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
    30: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    31: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    32: PasswordServer: /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
    33: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
    34: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
    35: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    36: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
    37: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
    38: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    39: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
    40: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
    41: libcups.2.dylib: /usr/lib/libcups.2.dylib
    42: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
    43: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    44: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
    45: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
    46: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
    47: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    48: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
    49: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
    continuing on thread2
     
  2. julienfroger thread starter macrumors newbie

    Joined:
    Jul 4, 2010
    #2
    continuing:
    ------------
    50: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
    51: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
    52: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
    53: TrustEvaluationAgent: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
    54: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
    55: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    56: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    57: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
    58: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    59: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    60: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
    61: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    62: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
    63: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    64: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    65: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
    66: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    67: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    68: RawCamera (527 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    69: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
    70: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    71: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
    72: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
    73: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
    74: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    75: IOSurface: /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    76: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    77: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    78: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
    79: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
    80: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    81: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    82: OpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    83: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
    84: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    85: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    86: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    87: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
    88: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
    89: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
    90: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
    91: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
    92: libauto.dylib: /usr/lib/libauto.dylib
    93: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
    94: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
    95: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
    96: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
    97: MultitouchSupport: /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
    98: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    99: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
    100: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    101: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
    102: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    103: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
    104: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    105: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
    106: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
    107: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libType1Scaler.dylib
    108: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
    109: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
    110: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
    111: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
    112: ColorSyncDeprecated.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.framework/Versions/A/Resources/ColorSyncDeprecated.dylib
    113: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
    114: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
    115: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    116: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
    117: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
    118: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
    119: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    120: libkxld.dylib: /usr/lib/system/libkxld.dylib
    121: CFOpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
    122: OpenCL: /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    123: libz.1.dylib: /usr/lib/libz.1.dylib
    124: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
    125: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    126: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
    127: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
    128: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    129: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    130: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    131: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    132: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
    133: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
    134: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
    135: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    136: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    137: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
    138: libConverter.dylib: /System/Library/Printers/Libraries/libConverter.dylib

    Operating System Information
    Operating System: Mac OS X 10.6.3 (Build 10D2094)
    CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
    gestaltPhysicalRAMSize err = 0, result = 2047 MB
    gestaltSystemVersion err = 0, result = 0x1063
    Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440

    Microsoft Application Information:
    Error Reporting UUID: C5E052EF-A4E3-4AC8-B289-9ABE0B4D1
    Time from launch: 0 hours, 14 minutes, 51 seconds
    Total errors on this client: 106
     
  3. Debbiek macrumors newbie

    Joined:
    Jul 5, 2010
    #3
    E-mailed spreadsheets don't show up as an attachment

    I receive a daily report in Excel. Problem is, it doesn't show up as an attachment in my email. It did for a while, but I can't figure out what I need to make be able to receive it again.
     
  4. Gregg2 macrumors 603

    Joined:
    May 22, 2008
    Location:
    Milwaukee, WI
    #4
    Always the same file?

    Or, does this happen randomly, no matter which Excel file is open?
     
  5. Phillippee macrumors newbie

    Joined:
    Apr 8, 2010
    #5
    Excel 2008 crashes every few minutes

    I'm having the same problem as julien, gregg2, and debbiek. Excel crashes after a few minutes. I've installed the latest update, restarted, same problem. This problem just started a few days ago. It came out of nowhere. Any ideas on how to correct this condition. I use Excel daily and depend upon it.
    A Frustrated phillippee
     
  6. Gregg2 macrumors 603

    Joined:
    May 22, 2008
    Location:
    Milwaukee, WI
    #6
    Once again, to a new person...

     

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