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Excel 2008 for Mac won't open, keeps crashing

I

ibweis

macrumors newbie
Original poster
Sep 27, 2010
1
0
MBP unibody
Operating System: Mac OS X 10.6.3 (Build 10D2094)
CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
Haven't had a problem to date and after opening a file that excel obviously struggled with for some reason, excel open briefly then I encounter the following error message. Much obliged for any help or guidance.

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2010-09-27 21:45:42 -0400
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.2.6.100708
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x00005eec
Blame Module Name: libobjc.A.dylib
Blame Module Version: unknown
Blame Module Offset: 0x00005eec
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0 crashed:

# 1 0x9724aeec in _objc_assign_strongCast + 0x97199ECE (libobjc.A.dylib + 0x00005eec)
# 2 0x93f5c653 in CUISharedArtReader::sFileHeader + 0x93F11EFB (CoreUI + 0x00030653)
# 3 0x97931074 in .objc_class_name___CFx606449CPF + 0x9779F448 (CoreFoundation + 0x00064074)
# 4 0x978df0c9 in .objc_class_name___CFx606449CPF + 0x9774D49D (CoreFoundation + 0x000120c9)
# 5 0x978e725c in .objc_class_name___CFx606449CPF + 0x97755630 (CoreFoundation + 0x0001a25c)
# 6 0x978ffa43 in .objc_class_name___CFx606449CPF + 0x9776DE17 (CoreFoundation + 0x00032a43)
# 7 0x93f5c4e9 in CUISharedArtReader::sFileHeader + 0x93F11D91 (CoreUI + 0x000304e9)
# 8 0x93f5034b in CUISharedArtReader::sFileHeader + 0x93F05BF3 (CoreUI + 0x0002434b)
# 9 0x93f49631 in CUISharedArtReader::sFileHeader + 0x93EFEED9 (CoreUI + 0x0001d631)
# 10 0x93f4cc2f in CUISharedArtReader::sFileHeader + 0x93F024D7 (CoreUI + 0x00020c2f)
# 11 0x902e440f in .objc_class_name_IMKInkInputSession + 0x8FF9EAB7 (HIToolbox + 0x0012e40f)
# 12 0x902e4515 in .objc_class_name_IMKInkInputSession + 0x8FF9EBBD (HIToolbox + 0x0012e515)
# 13 0x901e5428 in .objc_class_name_IMKInkInputSession + 0x8FE9FAD0 (HIToolbox + 0x0002f428)
# 14 0x901e5134 in .objc_class_name_IMKInkInputSession + 0x8FE9F7DC (HIToolbox + 0x0002f134)
# 15 0x901e4bf9 in .objc_class_name_IMKInkInputSession + 0x8FE9F2A1 (HIToolbox + 0x0002ebf9)
# 16 0x901e3c1f in .objc_class_name_IMKInkInputSession + 0x8FE9E2C7 (HIToolbox + 0x0002dc1f)
# 17 0x901e3865 in .objc_class_name_IMKInkInputSession + 0x8FE9DF0D (HIToolbox + 0x0002d865)
# 18 0x902932a3 in .objc_class_name_IMKInkInputSession + 0x8FF4D94B (HIToolbox + 0x000dd2a3)
# 19 0x005d6c58 in __mh_execute_header + 0x005D5C58 (Microsoft Excel + 0x005d5c58)
# 20 0x005d6fbe in __mh_execute_header + 0x005D5FBE (Microsoft Excel + 0x005d5fbe)
# 21 0x00082c02 in __mh_execute_header + 0x00081C02 (Microsoft Excel + 0x00081c02)
# 22 0x000f84a1 in __mh_execute_header + 0x000F74A1 (Microsoft Excel + 0x000f74a1)
# 23 0x000f8d9e in __mh_execute_header + 0x000F7D9E (Microsoft Excel + 0x000f7d9e)
# 24 0x000f94da in __mh_execute_header + 0x000F84DA (Microsoft Excel + 0x000f84da)
# 25 0x00be7bce in __mh_execute_header + 0x00BE6BCE (Microsoft Excel + 0x00be6bce)
# 26 0x00be9ab1 in __mh_execute_header + 0x00BE8AB1 (Microsoft Excel + 0x00be8ab1)
# 27 0x001a0e85 in __mh_execute_header + 0x0019FE85 (Microsoft Excel + 0x0019fe85)
# 28 0x002ef1b8 in __mh_execute_header + 0x002EE1B8 (Microsoft Excel + 0x002ee1b8)
# 29 0x002ef6ec in __mh_execute_header + 0x002EE6EC (Microsoft Excel + 0x002ee6ec)
# 30 0x0051d20a in __mh_execute_header + 0x0051C20A (Microsoft Excel + 0x0051c20a)
# 31 0x00887db2 in __mh_execute_header + 0x00886DB2 (Microsoft Excel + 0x00886db2)
# 32 0x008886c7 in __mh_execute_header + 0x008876C7 (Microsoft Excel + 0x008876c7)
# 33 0x00886c8e in __mh_execute_header + 0x00885C8E (Microsoft Excel + 0x00885c8e)
# 34 0x00002c0e in __mh_execute_header + 0x00001C0E (Microsoft Excel + 0x00001c0e)
# 35 0x00002b35 in __mh_execute_header + 0x00001B35 (Microsoft Excel + 0x00001b35)

Thread 1:

# 1 0x94d08b42 in __dispatch_hw_config + 0x94B4ABBA (libSystem.B.dylib + 0x00027b42)
# 2 0x94d08719 in __dispatch_hw_config + 0x94B4A791 (libSystem.B.dylib + 0x00027719)
# 3 0x94d084be in __dispatch_hw_config + 0x94B4A536 (libSystem.B.dylib + 0x000274be)
# 4 0x94d07f41 in __dispatch_hw_config + 0x94B49FB9 (libSystem.B.dylib + 0x00026f41)
# 5 0x94d07d86 in __dispatch_hw_config + 0x94B49DFE (libSystem.B.dylib + 0x00026d86)

X86 Thread State:
eax: 0x0000016b ebx: 0x94d09196 ecx: 0xb0080d5c edx:0x94d08b42
edi: 0xa05641cc esi: 0xb0080ed8 ebp: 0xb0080ef8 esp:0xb0080d5c
ss: 0x0000001f eip: 0x94d08b42 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


Thread 2:

# 1 0x94d07bd2 in __dispatch_hw_config + 0x94B49C4A (libSystem.B.dylib + 0x00026bd2)
# 2 0x94d07d86 in __dispatch_hw_config + 0x94B49DFE (libSystem.B.dylib + 0x00026d86)

X86 Thread State:
eax: 0x00100170 ebx: 0x94d07dc9 ecx: 0xb0102f6c edx:0x94d07bd2
edi: 0x048138bc esi: 0xb0103000 ebp: 0xb0102fc8 esp:0xb0102f6c
ss: 0x0000001f eip: 0x94d07bd2 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286


Thread 3:

# 1 0x94ce240e in __dispatch_hw_config + 0x94B24486 (libSystem.B.dylib + 0x0000140e)
# 2 0x94d82038 in __dispatch_hw_config + 0x94BC40B0 (libSystem.B.dylib + 0x000a1038)
# 3 0x02118d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x021183e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x0211846c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x02118f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x94d0fa19 in __dispatch_hw_config + 0x94B51A91 (libSystem.B.dylib + 0x0002ea19)
# 8 0x94d0f89e in __dispatch_hw_config + 0x94B51916 (libSystem.B.dylib + 0x0002e89e)

X86 Thread State:
eax: 0xffffffa6 ebx: 0x94d69790 ecx: 0xb0184a6c edx:0x94ce240e
edi: 0x00000e2f esi: 0xbe751cfd ebp: 0xb0184ad8 esp:0xb0184a6c
ss: 0x0000001f eip: 0x94ce240e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202


Loaded modules:

0: Microsoft Excel (12.2.6.100708 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
1: Netlib: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
2: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
3: MicrosoftOffice: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/MicrosoftOffice
4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/MicrosoftOLE
5: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions/12/MicrosoftOLEAutomation
6: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUrlMoniker
7: merp: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
8: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
9: OfficeArt: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
10: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
11: SmartArt: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
12: MicrosoftOleo: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/MicrosoftOleo
13: MicrosoftChartPlugin: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin
14: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
15: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
16: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
17: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
18: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
19: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resources/libFontRegistryUI.dylib
20: MSXML: /Applications/Microsoft Office 2008/Office/MSXML.framework/MSXML
21: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore
22: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
23: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
24: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
25: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
26: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
27: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
28: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
29: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
30: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
31: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
32: ColorSyncDeprecated.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.framework/Versions/A/Resources/ColorSyncDeprecated.dylib
33: libz.1.dylib: /usr/lib/libz.1.dylib
34: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
35: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
36: OpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
37: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
38: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
39: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
40: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
41: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
42: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
43: NetFS: /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
44: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
45: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
46: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
47: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
48: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
49: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
50: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
51: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
52: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
53: CFOpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
54: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
55: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
56: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
57: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
58: MultitouchSupport: /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
59: TrustEvaluationAgent: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
60: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
61: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
62: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
63: IOSurface: /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
64: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
65: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
66: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
67: OpenCL: /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
68: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
69: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
70: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
71: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
72: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
73: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
74: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
75: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
76: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
77: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
78: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
79: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
80: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
81: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
82: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
83: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
84: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
85: liblangid.dylib: /usr/lib/liblangid.dylib
86: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
87: libkxld.dylib: /usr/lib/system/libkxld.dylib
88: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
89: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
 
This may be dumb but have you tried uninstalling / reinstalling. Removing all files in these folders as well: Users/your user name/Library/Preferences then all files starting com.microsoft delete. As well as removing the Microsoft files in your Applications folder. Reinstall after this then completely update to newest patch before opening any App. Maybe this might work.
 
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