Excel 2008 for Mac won't open, keeps crashing

Discussion in 'Mac Basics and Help' started by ibweis, Sep 27, 2010.

  1. ibweis macrumors newbie

    Joined:
    Sep 27, 2010
    #1
    MBP unibody
    Operating System: Mac OS X 10.6.3 (Build 10D2094)
    CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
    Haven't had a problem to date and after opening a file that excel obviously struggled with for some reason, excel open briefly then I encounter the following error message. Much obliged for any help or guidance.

    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2010-09-27 21:45:42 -0400
    Application Name: Microsoft Excel
    Application Bundle ID: com.microsoft.Excel
    Application Signature: XCEL
    Application Version: 12.2.6.100708
    Crashed Module Name: libobjc.A.dylib
    Crashed Module Version: unknown
    Crashed Module Offset: 0x00005eec
    Blame Module Name: libobjc.A.dylib
    Blame Module Version: unknown
    Blame Module Offset: 0x00005eec
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409


    Thread 0 crashed:

    # 1 0x9724aeec in _objc_assign_strongCast + 0x97199ECE (libobjc.A.dylib + 0x00005eec)
    # 2 0x93f5c653 in CUISharedArtReader::sFileHeader + 0x93F11EFB (CoreUI + 0x00030653)
    # 3 0x97931074 in .objc_class_name___CFx606449CPF + 0x9779F448 (CoreFoundation + 0x00064074)
    # 4 0x978df0c9 in .objc_class_name___CFx606449CPF + 0x9774D49D (CoreFoundation + 0x000120c9)
    # 5 0x978e725c in .objc_class_name___CFx606449CPF + 0x97755630 (CoreFoundation + 0x0001a25c)
    # 6 0x978ffa43 in .objc_class_name___CFx606449CPF + 0x9776DE17 (CoreFoundation + 0x00032a43)
    # 7 0x93f5c4e9 in CUISharedArtReader::sFileHeader + 0x93F11D91 (CoreUI + 0x000304e9)
    # 8 0x93f5034b in CUISharedArtReader::sFileHeader + 0x93F05BF3 (CoreUI + 0x0002434b)
    # 9 0x93f49631 in CUISharedArtReader::sFileHeader + 0x93EFEED9 (CoreUI + 0x0001d631)
    # 10 0x93f4cc2f in CUISharedArtReader::sFileHeader + 0x93F024D7 (CoreUI + 0x00020c2f)
    # 11 0x902e440f in .objc_class_name_IMKInkInputSession + 0x8FF9EAB7 (HIToolbox + 0x0012e40f)
    # 12 0x902e4515 in .objc_class_name_IMKInkInputSession + 0x8FF9EBBD (HIToolbox + 0x0012e515)
    # 13 0x901e5428 in .objc_class_name_IMKInkInputSession + 0x8FE9FAD0 (HIToolbox + 0x0002f428)
    # 14 0x901e5134 in .objc_class_name_IMKInkInputSession + 0x8FE9F7DC (HIToolbox + 0x0002f134)
    # 15 0x901e4bf9 in .objc_class_name_IMKInkInputSession + 0x8FE9F2A1 (HIToolbox + 0x0002ebf9)
    # 16 0x901e3c1f in .objc_class_name_IMKInkInputSession + 0x8FE9E2C7 (HIToolbox + 0x0002dc1f)
    # 17 0x901e3865 in .objc_class_name_IMKInkInputSession + 0x8FE9DF0D (HIToolbox + 0x0002d865)
    # 18 0x902932a3 in .objc_class_name_IMKInkInputSession + 0x8FF4D94B (HIToolbox + 0x000dd2a3)
    # 19 0x005d6c58 in __mh_execute_header + 0x005D5C58 (Microsoft Excel + 0x005d5c58)
    # 20 0x005d6fbe in __mh_execute_header + 0x005D5FBE (Microsoft Excel + 0x005d5fbe)
    # 21 0x00082c02 in __mh_execute_header + 0x00081C02 (Microsoft Excel + 0x00081c02)
    # 22 0x000f84a1 in __mh_execute_header + 0x000F74A1 (Microsoft Excel + 0x000f74a1)
    # 23 0x000f8d9e in __mh_execute_header + 0x000F7D9E (Microsoft Excel + 0x000f7d9e)
    # 24 0x000f94da in __mh_execute_header + 0x000F84DA (Microsoft Excel + 0x000f84da)
    # 25 0x00be7bce in __mh_execute_header + 0x00BE6BCE (Microsoft Excel + 0x00be6bce)
    # 26 0x00be9ab1 in __mh_execute_header + 0x00BE8AB1 (Microsoft Excel + 0x00be8ab1)
    # 27 0x001a0e85 in __mh_execute_header + 0x0019FE85 (Microsoft Excel + 0x0019fe85)
    # 28 0x002ef1b8 in __mh_execute_header + 0x002EE1B8 (Microsoft Excel + 0x002ee1b8)
    # 29 0x002ef6ec in __mh_execute_header + 0x002EE6EC (Microsoft Excel + 0x002ee6ec)
    # 30 0x0051d20a in __mh_execute_header + 0x0051C20A (Microsoft Excel + 0x0051c20a)
    # 31 0x00887db2 in __mh_execute_header + 0x00886DB2 (Microsoft Excel + 0x00886db2)
    # 32 0x008886c7 in __mh_execute_header + 0x008876C7 (Microsoft Excel + 0x008876c7)
    # 33 0x00886c8e in __mh_execute_header + 0x00885C8E (Microsoft Excel + 0x00885c8e)
    # 34 0x00002c0e in __mh_execute_header + 0x00001C0E (Microsoft Excel + 0x00001c0e)
    # 35 0x00002b35 in __mh_execute_header + 0x00001B35 (Microsoft Excel + 0x00001b35)

    Thread 1:

    # 1 0x94d08b42 in __dispatch_hw_config + 0x94B4ABBA (libSystem.B.dylib + 0x00027b42)
    # 2 0x94d08719 in __dispatch_hw_config + 0x94B4A791 (libSystem.B.dylib + 0x00027719)
    # 3 0x94d084be in __dispatch_hw_config + 0x94B4A536 (libSystem.B.dylib + 0x000274be)
    # 4 0x94d07f41 in __dispatch_hw_config + 0x94B49FB9 (libSystem.B.dylib + 0x00026f41)
    # 5 0x94d07d86 in __dispatch_hw_config + 0x94B49DFE (libSystem.B.dylib + 0x00026d86)

    X86 Thread State:
    eax: 0x0000016b ebx: 0x94d09196 ecx: 0xb0080d5c edx:0x94d08b42
    edi: 0xa05641cc esi: 0xb0080ed8 ebp: 0xb0080ef8 esp:0xb0080d5c
    ss: 0x0000001f eip: 0x94d08b42 cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


    Thread 2:

    # 1 0x94d07bd2 in __dispatch_hw_config + 0x94B49C4A (libSystem.B.dylib + 0x00026bd2)
    # 2 0x94d07d86 in __dispatch_hw_config + 0x94B49DFE (libSystem.B.dylib + 0x00026d86)

    X86 Thread State:
    eax: 0x00100170 ebx: 0x94d07dc9 ecx: 0xb0102f6c edx:0x94d07bd2
    edi: 0x048138bc esi: 0xb0103000 ebp: 0xb0102fc8 esp:0xb0102f6c
    ss: 0x0000001f eip: 0x94d07bd2 cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286


    Thread 3:

    # 1 0x94ce240e in __dispatch_hw_config + 0x94B24486 (libSystem.B.dylib + 0x0000140e)
    # 2 0x94d82038 in __dispatch_hw_config + 0x94BC40B0 (libSystem.B.dylib + 0x000a1038)
    # 3 0x02118d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
    # 4 0x021183e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
    # 5 0x0211846c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
    # 6 0x02118f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
    # 7 0x94d0fa19 in __dispatch_hw_config + 0x94B51A91 (libSystem.B.dylib + 0x0002ea19)
    # 8 0x94d0f89e in __dispatch_hw_config + 0x94B51916 (libSystem.B.dylib + 0x0002e89e)

    X86 Thread State:
    eax: 0xffffffa6 ebx: 0x94d69790 ecx: 0xb0184a6c edx:0x94ce240e
    edi: 0x00000e2f esi: 0xbe751cfd ebp: 0xb0184ad8 esp:0xb0184a6c
    ss: 0x0000001f eip: 0x94ce240e cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202


    Loaded modules:

    0: Microsoft Excel (12.2.6.100708 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
    1: Netlib: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
    2: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
    3: MicrosoftOffice: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/MicrosoftOffice
    4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/MicrosoftOLE
    5: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions/12/MicrosoftOLEAutomation
    6: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUrlMoniker
    7: merp: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
    8: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
    9: OfficeArt: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
    10: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
    11: SmartArt: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
    12: MicrosoftOleo: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/MicrosoftOleo
    13: MicrosoftChartPlugin: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin
    14: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
    15: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
    16: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    17: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    18: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
    19: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resources/libFontRegistryUI.dylib
    20: MSXML: /Applications/Microsoft Office 2008/Office/MSXML.framework/MSXML
    21: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore
    22: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
    23: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
    24: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
    25: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    26: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
    27: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    28: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    29: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
    30: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
    31: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
    32: ColorSyncDeprecated.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.framework/Versions/A/Resources/ColorSyncDeprecated.dylib
    33: libz.1.dylib: /usr/lib/libz.1.dylib
    34: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    35: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    36: OpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    37: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
    38: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
    39: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
    40: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
    41: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    42: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
    43: NetFS: /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    44: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
    45: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    46: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
    47: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    48: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
    49: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    50: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    51: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    52: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
    53: CFOpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
    54: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    55: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
    56: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
    57: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
    58: MultitouchSupport: /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
    59: TrustEvaluationAgent: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
    60: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
    61: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
    62: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    63: IOSurface: /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    64: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
    65: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    66: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
    67: OpenCL: /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    68: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    69: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    70: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
    71: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
    72: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
    73: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
    74: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    75: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
    76: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    77: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    78: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
    79: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
    80: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
    81: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    82: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
    83: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    84: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
    85: liblangid.dylib: /usr/lib/liblangid.dylib
    86: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    87: libkxld.dylib: /usr/lib/system/libkxld.dylib
    88: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
    89: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
     
  2. AFPoster macrumors 65816

    Joined:
    Jul 14, 2008
    Location:
    Charlotte, NC
    #2
    This may be dumb but have you tried uninstalling / reinstalling. Removing all files in these folders as well: Users/your user name/Library/Preferences then all files starting com.microsoft delete. As well as removing the Microsoft files in your Applications folder. Reinstall after this then completely update to newest patch before opening any App. Maybe this might work.
     

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