Excel 2011: random non-deletable file on desktop

Discussion in 'Mac OS X Lion (10.7)' started by Benbikeman, Jul 23, 2011.

  1. Benbikeman macrumors 6502a

    Benbikeman

    Joined:
    May 17, 2011
    Location:
    London, England
    #1
    When I use Excel, close documents and quit, I end up with a randomly-named Excel icon on my desktop.

    It can't be deleted, moved or even repositioned on the desktop. File Info does nothing. If you open the desktop view in the Finder, the file isn't shown. A restart removes it, but that's the only way I've found to get rid of it.

    Anyone else experienced this or know a solution?
     
  2. KrsOne333 macrumors newbie

    Joined:
    Jul 25, 2011
    Location:
    Minnepolis, MN - USA
    #2
    Excel 2011: random non-deletable file on desktop

    I am having the same issue... I had downloaded the trial version while waiting for my order of Office 2011 to ship. I was not having the issues until I registered the copy of Office and now the random named file is on my desktop without being able to delete.

    Not to huge of a problem just more annoying!
     
  3. Benbikeman thread starter macrumors 6502a

    Benbikeman

    Joined:
    May 17, 2011
    Location:
    London, England
  4. KrsOne333 macrumors newbie

    Joined:
    Jul 25, 2011
    Location:
    Minnepolis, MN - USA
    #4
    I have not found anything yet, but if I find the fix I will let you know!
     
  5. Benbikeman thread starter macrumors 6502a

    Benbikeman

    Joined:
    May 17, 2011
    Location:
    London, England
    #5
    Thanks, likewise.

    May or may not be coincidence, but my copy also started as a demo which was then registered.
     
  6. CrimeS macrumors newbie

    Joined:
    Sep 7, 2009
    Location:
    Minnesota
    #6
    Still no fix to this? I'm having the same issue with the trial version of 2011 Office/Excel on my 2011 MBP.
     
  7. ORTOX macrumors member

    Joined:
    Oct 6, 2011
    #7
    I'm having the same problem. Anyone find a solution?
     
  8. glen e macrumors 68030

    Joined:
    Jun 19, 2010
    Location:
    Ft Lauderdale
  9. humanbeing#7 macrumors newbie

    Joined:
    Sep 17, 2001
    #9
    Short of a ("cold" or "warm") restart of the Mac; relaunching the Finder does the trick, too.

    Three ways to do this are...
    A. Option-click Finder icon in Dock and choose "Relaunch".
    Watch as your Dock, Finder windows temporarily disappear.

    B. Launch /Applications/Utilities/Activity Monitor.app, search for/select Finder in list, click "quit process, then "Quit" (again). You'll see Finder restart.

    C. Launch /Applications/Utilities/Terminal.app, type the following and press return (authenticate when prompted)...
    sudo killall Finder


    MORE OBSERVATIONS:
    This appears to be a cosmetic/GUI bug, but no files actually exist on the Desktop. Hence, you cannot Get Info, delete, move these files, or even see them via Terminal.app ls -la ~/Desktop command.

    SW INFO:
    Mac OS X 10.7.2 (11C73)
    Excel for Mac 2011 14.1.3 (110805)

    Let's keep an eye out for resolution to this annoying, yet relatively harmless Excel 2011 bug.
     
  10. Alias91 macrumors newbie

    Joined:
    Dec 28, 2011
    #10
    Hi, i just had the same problem. A quick solution is:
    1.) On top left corner go to: Apple
    2.) Apple>Force Quit
    3.) Force Quit>Finder

    I hope this helps.
     
  11. RRR1944 macrumors newbie

    Joined:
    Apr 19, 2012
    #11
    Excel Files Deleted but Return

    These solutions only delete the files. I does not prevent them from returning. Excel is pooping temp files on the desktop. Most likely from an autorecover feature that is saving these temp files to the wrong place.

    Any ideas on how to redirect the location?
     
  12. driftmr2 macrumors member

    Joined:
    Nov 13, 2009
    Location:
    Broomfield, CO
    #12
    Has a permanent solution to this problem been posted?
     
  13. rd12 macrumors newbie

    Joined:
    Jul 20, 2012
    #13
    humanbeing

    Good advice.
    Activity monitor 2 Worked a treat.:)
     
  14. JDC007 macrumors newbie

    Joined:
    Oct 28, 2012
    #14
    This worked - thank you!

    This worked. Thank you. As soon as I forced the 'finder' to quit, the 3 docs. on my desktop disappeared! :)

    ----------

    Yes, forcing the "finder" to quit from the Apple pulldown menu will delete the files immediately from your desktop. Alias91 was correct.
     
  15. Benbikeman thread starter macrumors 6502a

    Benbikeman

    Joined:
    May 17, 2011
    Location:
    London, England
    #15
    The issue seems to have been solved at some stage - I haven't had it occur for ages now.
     
  16. digerati-master macrumors newbie

    digerati-master

    Joined:
    Jul 17, 2006
    Location:
    NYC
    #16
    Excel 2011: random non-deletable file on desktop

    Yes a restart does the trick also check to make sure you install any Office updates and set them to automatically down load if desired.
    :apple: Mac admin tech for a NYC company.
    Seems to be a random MS Office bug :mad:
     

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