Excellent Apple Store Experience

Discussion in 'Apple, Inc and Tech Industry' started by marold280, Jan 3, 2009.

  1. marold280 macrumors 6502

    marold280

    Joined:
    Mar 16, 2008
    #1
    So, one day, my macbook dies. I get the Flashing Grey folder wit the "?".
    i worry, go to manchester the next day, made a reservation because it would be horrifically busy.
    Had a proper nice genius, he was really nice, and made it clear that i was not going to get my information back.
    now the repair.
    i was worried that it was going to be offensively expensive.
    my computer was out of warranty and had been for some time.
    nope. free. free new hard drive and os x installment.
    and because they dont sell the 60gb hard drive anymore, i get an 80gb one !
    how excellent is that !
    so, he says he'll ring me when its done, probably going to be a few days.
    nope. rang me that night. telling me it was done and i could collect it!
    Just thought i'd let everyone know how excellent the service was:)
    glad it wasn't a pc :D
     
  2. macmike22 macrumors regular

    Joined:
    Oct 23, 2008
    #2
    Ive always had a great success with the Manchester apple store.
    When i my ipod broke, they didnt ask many questions, they just bought all my details up on their screen, 5 mins later brand new iPod on the desk :)
     
  3. andreab35 macrumors 6502a

    andreab35

    Joined:
    May 29, 2008
    Location:
    USA
    #3
    Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_2 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5G77 Safari/525.20)

    I've had many pleasant Apple store experiences.
    I'm glad you had a nice one! :)
     

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