You called your bank or the issuer of their credit card???
Shipping info is sent, it may not be used...but its provided. Someone in the credit union is hardly qualified to comment on credit card processing (unless your bank issues the card and processes charges).
It was a debt card, and it is theirs, so they are very qualified to speak on it.
Frankly I don't care about this any further. I know what I have been getting and you guys can believe it or not. Ciao...