Exchagne Folder Syncing in Snow Leopard Mail

Discussion in 'macOS' started by pendolino, Sep 6, 2009.

  1. pendolino macrumors member


    Feb 13, 2007
    Apple's new OSX Snow Leopard includes native Exchange email sync using Exchange Web Services but it seems that this does not sync emails in the same way outlook does: emails on Mail.app only update when you open a specific folder on your exchange mailbox (like IMAP does) and not like Outlook on windows where folders are updated in the background. does anyone know about this behavior and if it can be changed on Mail to work in the background?

    I've only tried this on a developer beta (latest version) of SL briefly and noticed this behavior but would like to get feedback from those that may have upgraded.
  2. paulsalter macrumors 68000


    Aug 10, 2008
    This is how exchange initially worked on the iPhone, only the main inbox would update, the others you had to go into manually to get a refresh

    With os 3 for iPhone they gave an option to tick which folders you wanted live updating on

    Looks like exchange in mail.app doesnt have this, although i cant check as i havent set up my exchange account

    sorry cant be of more help
  3. pendolino thread starter macrumors member


    Feb 13, 2007
    paulsalter - thanks for the feedback but note that exchange on the iphone uses activesync and on Mail for SL it uses EWS (exchange web services) that seems to offer something closer to the full exchange/outlook experience. i'm guessing that i've missed something somewhere and given that SL is pretty new i'm expecting some solutions to come up.

  4. Matthew Yohe macrumors 68020

    Oct 12, 2006
    This is not true.

    Just to be sure I tested this, and I moved an unread piece of mail from one folder to another via outlook web access. The next time that Mail updated with the server, I watched the 1 unread counter move from one folder to the other. I did not open any folders for this to happen.
  5. pendolino thread starter macrumors member


    Feb 13, 2007
    great news

    matthew - thank you for providing your experience with this. useful info and i am hoping that it works the same for all of us users on exchange.

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