Exchange 2010 Outlook 2011

[BeagleBen]

We have an exchange account, when an email comes into the MAC it is then taken from the exchange account and moved to the inbox within folders on this machine, then the email is deleted off my iPad / iPhone

Can any body help

Beagle B

 

[takeshi74]

How exactly do you have the Exchange account set up in Outlook 2011? By default mail should remain in the folders in the Exchange account.

 

[monkeybagel]

It sounds like you may be using POP3 instead of EWS in Outlook.

 

[dianeoforegon]

Check your Rules and Mailing List Manager rules to see if you have a rule that is moving the messages to "On My Computer" folders.

While you can copy a message and it will stay on the Exchange server, if you have selected to Move a message it will delete from the server.