Hi
Running 10.11.4 on MacBook Pro (same issue with current non-beta release of El Capitan on recent Macbook Air).. issue with Exchange account (Exchange server is 2010 SP1) started with El Capitan. I have several accounts configured in Mail (iCloud, Exchange and a couple of IMAP accounts). The issue I am experiencing is only with the Exchange account... it keeps going offline about once every minute. The message I get is:
"Online Status
This account (name of account) appears to be offline due to a network problem. Do you want to try to go online now?"
When I choose take account online, it connects.
I have tried to change settings in Mail for account (unchecked auto discover, SSL etc) but same problem. I also removed and put back the account.. same problem. As I said, I did not have this issue before El Capitan. I can not find threads on this and I can not work out why. I considered using Outlook 2016 instead but the Exchange server is below minimum requirements of SP2. Any ideas?
EtreCheck version: 2.9.9 (260)
Report generated 2016-03-08 19:47:50
Download EtreCheck from https://etrecheck.com
Runtime 2:03
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Hardware Information: ⓘ
MacBook Pro (15-inch, Late 2008)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro5,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Check Battery - Cycle count = 198
Video Information: ⓘ
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
NVIDIA GeForce 9600M GT - VRAM: 256 MB
System Software: ⓘ
OS X El Capitan 10.11.4 (15E61b) - Time since boot: about 2 hours
Disk Information: ⓘ
SanDisk Ultra II 480GB disk0 : (480.1 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 479.11 GB (172.85 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868 ()
USB Information: ⓘ
Apple Inc. Built-in iSight
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Library/Application Support/Fortinet/FortiClient/nke
[not loaded] com.fortinet.fct.kext.avkern (1.0.1 - SDK 10.8 - 2016-01-06) [Support]
[not loaded] com.fortinet.fct.kext.fctapnke (1 - SDK 10.8 - 2016-01-06) [Support]
[not loaded] com.fortinet.fct.kext.fctwfnke (1.0 - SDK 10.8 - 2016-01-06) [Support]
[not loaded] com.fortinet.kext.fctrouternke (1 - SDK 10.8 - 2016-01-06) [Support]
System Launch Agents: ⓘ
[failed] com.apple.softwareupdate_notify_agent.plist
[not loaded] 6 Apple tasks
[loaded] 148 Apple tasks
[running] 82 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 46 Apple tasks
[loaded] 155 Apple tasks
[running] 87 Apple tasks
Launch Agents: ⓘ
[running] com.bjango.istatmenusagent.plist (2015-10-26) [Support]
[running] com.bjango.istatmenusnotifications.plist (2015-10-26) [Support]
[running] com.bjango.istatmenusstatus.plist (2015-10-26) [Support]
[loaded] com.fortinet.forticlient.fssoagent_launchagent.plist (2015-10-10) [Support]
[loaded] org.glimmerblocker.installer.plist (2016-01-28) [Support]
Launch Daemons: ⓘ
[running] com.bjango.istatmenusdaemon.plist (2015-10-26) [Support]
[running] com.bombich.ccchelper.plist (2015-10-29) [Support]
[loaded] com.fortinet.forticlient.appfw.plist (2015-10-10) [Support]
[loaded] com.fortinet.forticlient.epctrl.plist (2015-10-10) [Support]
[loaded] com.fortinet.forticlient.fmon.plist (2015-10-10) [Support]
[loaded] com.fortinet.forticlient.fssoagent_launchdaemon.plist (2015-10-10) [Support]
[loaded] com.fortinet.forticlient.servctl.plist (2015-10-10) [Support]
[loaded] com.fortinet.forticlient.vpn.plist (2015-10-10) [Support]
[loaded] com.fortinet.forticlient.wf.plist (2015-10-10) [Support]
[loaded] com.microsoft.autoupdate.helpertool.plist (2016-01-13) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2015-10-05) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2015-10-08) [Support]
[running] org.glimmerblocker.proxy.plist (2016-01-28) [Support]
User Launch Agents: ⓘ
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-03-04) [Support]
User Login Items: ⓘ
PopClip Application (/Applications/PopClip.app)
CCC User Agent Application (/Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)
Other Apps: ⓘ
[running] com.bombich.cccuseragent.113632
[running] com.microsoft.Office365Service.150752
[running] com.microsoft.OneDrive-mac.55392
[loaded] com.microsoft.OneDriveLauncher
[running] com.pilotmoon.popclip.66592
[loaded] 396 Apple tasks
[running] 217 Apple tasks
Internet Plug-ins: ⓘ
SharePointBrowserPlugin: 14.6.1 - SDK 10.6 (2016-02-24) [Support]
Silverlight: 5.1.41212.0 - SDK 10.6 (2016-02-10) [Support]
QuickTime Plugin: 7.7.3 (2016-03-08)
Default Browser: 601 - SDK 10.11 (2016-03-08)
User internet Plug-ins: ⓘ
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]
WebEx64: 1.0 - SDK 10.10 (2016-01-06) [Support]
Safari Extensions: ⓘ
StartPage HTTPS (2015-10-30)
3rd Party Preference Panes: ⓘ
GlimmerBlocker (2016-01-28) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Destinations:
Time Office [Local]
Total size: 999.17 GB
Total number of backups: 9
Oldest backup: 02/11/2015, 08:52
Last backup: 06/01/2016, 16:03
Size of backup disk: Excellent
Backup size 999.17 GB > (Disk size 0 B X 3)
Data [Network]
Total size: 3.00 TB
Total number of backups: 18
Oldest backup: 31/10/2015, 13:21
Last backup: 29/12/2015, 20:07
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 0 B X 3)
Top Processes by CPU: ⓘ
51% sandboxd
24% Mail
14% pkd(2)
9% kernel_task
6% WindowServer
Top Processes by Memory: ⓘ
618 MB com.apple.WebKit.WebContent(9)
578 MB kernel_task
438 MB mdworker(32)
139 MB mds_stores
98 MB mdworker32(4)
Virtual Memory Information: ⓘ
78 MB Free RAM
4.17 GB Used RAM (957 MB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
Mar 8, 2016, 05:32:14 PM Self test - passed
Running 10.11.4 on MacBook Pro (same issue with current non-beta release of El Capitan on recent Macbook Air).. issue with Exchange account (Exchange server is 2010 SP1) started with El Capitan. I have several accounts configured in Mail (iCloud, Exchange and a couple of IMAP accounts). The issue I am experiencing is only with the Exchange account... it keeps going offline about once every minute. The message I get is:
"Online Status
This account (name of account) appears to be offline due to a network problem. Do you want to try to go online now?"
When I choose take account online, it connects.
I have tried to change settings in Mail for account (unchecked auto discover, SSL etc) but same problem. I also removed and put back the account.. same problem. As I said, I did not have this issue before El Capitan. I can not find threads on this and I can not work out why. I considered using Outlook 2016 instead but the Exchange server is below minimum requirements of SP2. Any ideas?
EtreCheck version: 2.9.9 (260)
Report generated 2016-03-08 19:47:50
Download EtreCheck from https://etrecheck.com
Runtime 2:03
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Hardware Information: ⓘ
MacBook Pro (15-inch, Late 2008)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro5,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Check Battery - Cycle count = 198
Video Information: ⓘ
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
NVIDIA GeForce 9600M GT - VRAM: 256 MB
System Software: ⓘ
OS X El Capitan 10.11.4 (15E61b) - Time since boot: about 2 hours
Disk Information: ⓘ
SanDisk Ultra II 480GB disk0 : (480.1 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 479.11 GB (172.85 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868 ()
USB Information: ⓘ
Apple Inc. Built-in iSight
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Library/Application Support/Fortinet/FortiClient/nke
[not loaded] com.fortinet.fct.kext.avkern (1.0.1 - SDK 10.8 - 2016-01-06) [Support]
[not loaded] com.fortinet.fct.kext.fctapnke (1 - SDK 10.8 - 2016-01-06) [Support]
[not loaded] com.fortinet.fct.kext.fctwfnke (1.0 - SDK 10.8 - 2016-01-06) [Support]
[not loaded] com.fortinet.kext.fctrouternke (1 - SDK 10.8 - 2016-01-06) [Support]
System Launch Agents: ⓘ
[failed] com.apple.softwareupdate_notify_agent.plist
[not loaded] 6 Apple tasks
[loaded] 148 Apple tasks
[running] 82 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 46 Apple tasks
[loaded] 155 Apple tasks
[running] 87 Apple tasks
Launch Agents: ⓘ
[running] com.bjango.istatmenusagent.plist (2015-10-26) [Support]
[running] com.bjango.istatmenusnotifications.plist (2015-10-26) [Support]
[running] com.bjango.istatmenusstatus.plist (2015-10-26) [Support]
[loaded] com.fortinet.forticlient.fssoagent_launchagent.plist (2015-10-10) [Support]
[loaded] org.glimmerblocker.installer.plist (2016-01-28) [Support]
Launch Daemons: ⓘ
[running] com.bjango.istatmenusdaemon.plist (2015-10-26) [Support]
[running] com.bombich.ccchelper.plist (2015-10-29) [Support]
[loaded] com.fortinet.forticlient.appfw.plist (2015-10-10) [Support]
[loaded] com.fortinet.forticlient.epctrl.plist (2015-10-10) [Support]
[loaded] com.fortinet.forticlient.fmon.plist (2015-10-10) [Support]
[loaded] com.fortinet.forticlient.fssoagent_launchdaemon.plist (2015-10-10) [Support]
[loaded] com.fortinet.forticlient.servctl.plist (2015-10-10) [Support]
[loaded] com.fortinet.forticlient.vpn.plist (2015-10-10) [Support]
[loaded] com.fortinet.forticlient.wf.plist (2015-10-10) [Support]
[loaded] com.microsoft.autoupdate.helpertool.plist (2016-01-13) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2015-10-05) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2015-10-08) [Support]
[running] org.glimmerblocker.proxy.plist (2016-01-28) [Support]
User Launch Agents: ⓘ
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-03-04) [Support]
User Login Items: ⓘ
PopClip Application (/Applications/PopClip.app)
CCC User Agent Application (/Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)
Other Apps: ⓘ
[running] com.bombich.cccuseragent.113632
[running] com.microsoft.Office365Service.150752
[running] com.microsoft.OneDrive-mac.55392
[loaded] com.microsoft.OneDriveLauncher
[running] com.pilotmoon.popclip.66592
[loaded] 396 Apple tasks
[running] 217 Apple tasks
Internet Plug-ins: ⓘ
SharePointBrowserPlugin: 14.6.1 - SDK 10.6 (2016-02-24) [Support]
Silverlight: 5.1.41212.0 - SDK 10.6 (2016-02-10) [Support]
QuickTime Plugin: 7.7.3 (2016-03-08)
Default Browser: 601 - SDK 10.11 (2016-03-08)
User internet Plug-ins: ⓘ
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]
WebEx64: 1.0 - SDK 10.10 (2016-01-06) [Support]
Safari Extensions: ⓘ
StartPage HTTPS (2015-10-30)
3rd Party Preference Panes: ⓘ
GlimmerBlocker (2016-01-28) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Destinations:
Time Office [Local]
Total size: 999.17 GB
Total number of backups: 9
Oldest backup: 02/11/2015, 08:52
Last backup: 06/01/2016, 16:03
Size of backup disk: Excellent
Backup size 999.17 GB > (Disk size 0 B X 3)
Data [Network]
Total size: 3.00 TB
Total number of backups: 18
Oldest backup: 31/10/2015, 13:21
Last backup: 29/12/2015, 20:07
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 0 B X 3)
Top Processes by CPU: ⓘ
51% sandboxd
24% Mail
14% pkd(2)
9% kernel_task
6% WindowServer
Top Processes by Memory: ⓘ
618 MB com.apple.WebKit.WebContent(9)
578 MB kernel_task
438 MB mdworker(32)
139 MB mds_stores
98 MB mdworker32(4)
Virtual Memory Information: ⓘ
78 MB Free RAM
4.17 GB Used RAM (957 MB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
Mar 8, 2016, 05:32:14 PM Self test - passed